Pinpoint Test AK : The Gateway Module (GWM) Does Not Respond To The Diagnostic Scan Tool: Notes
WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
Refer to Module Communications Network for schematic and connector information.
Normal Operation and Fault Conditions
The GWM communicates with the diagnostic scan tool through the HS-CAN1 and HS-CAN2. The GWM operates as a gateway for communication between the modules on HS-CAN1, HS-CAN2, HS-CAN3, MS-CAN and Medium Speed Controller Area Network 2 (MS-CAN2) (if equipped with the trailer package).
Visual Inspection and Diagnostic Pre-checks
Verify BCM fuses 13 (7.5A) and 15 (10A) are OK.