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Pinpoint Test Ag : The LH Rear Multi-Contour Seat Module (SCMC) Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Lincoln Continental. However, it is still accessible from the selected car via links, so may be relevant.

  1. AG1 CHECK THE LH REAR MULTI-CONTOUR SEAT MODULE (SCMC) VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

    • Ignition OFF.

    • Disconnect: LH Rear Multi-Contour Seat Module (SCMC) C3721 .

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3721-1
      GFD233455Courtesy of FORD MOTOR COMPANY
      Ground

    Are the voltages greater than 11 volts? 

    Yes  GO to  AG3
    No  VERIFY the BJB fuse 93 (15A) is OK. If OK, GO to  AG2 If not OK, REPAIR the circuit.
  2. AG2 CHECK THE REAR MULTI-CONTOUR SEAT RELAY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C1035D-10
      GFD233454Courtesy of FORD MOTOR COMPANY
      C3721-1

    Is the resistance less than 3 ohms? 

    Yes  GO to  AG6
    No  REPAIR the circuit.
  3. AG3 CHECK THE LH REAR MULTI-CONTOUR SEAT MODULE (SCMC) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3721-16
      GFD233454Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  AG4
    No  REPAIR the circuit.
  4. AG4 CHECK THE MS-CAN (MEDIUM SPEED-CONTROLLER AREA NETWORK) CIRCUITS BETWEEN THE LH REAR MULTI-CONTOUR SEAT MODULE (SCMC) AND THE GWM (GATEWAY MODULE A) FOR AN OPEN

    • Disconnect: GWM C2803 .

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3721-8
      GFD233454Courtesy of FORD MOTOR COMPANY
      C2803-23
      C3721-7
      GFD233454Courtesy of FORD MOTOR COMPANY
      C2803-22

    Are the resistances less than 3 ohms? 

    Yes  GO to  AG5
    No  REPAIR the circuit in question.
  5. AG5 CHECK FOR CORRECT LH REAR MULTI-CONTOUR SEAT MODULE (SCMC) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all the LH Rear Multi-Contour Seat Module (SCMC) connectors and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the LH Rear Multi-Contour Seat Module (SCMC) connectors and related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new LH Rear Multi-Contour Seat Module (SCMC). Refer to: Rear LH Multi-Contour Seat Module [SCMC] .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  6. AG6 CHECK OPERATION OF THE INTERIOR LIGHTING

    • Check operation of the interior lamps (dome lamp, courtesy lamps, luggage compartment lamp, etc).

    Are the interior lamps operating normally? 

    Yes  GO to  AG7
    No  DIAGNOSE the demand LP/battery saver relay. Refer to: Interior Lighting .
  7. AG7 CHECK THE REAR MULTI-CONTOUR SEAT RELAY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C2280B-16
      GFD233454Courtesy of FORD MOTOR COMPANY
      C1035C-15

    Is the resistance less than 3 ohms? 

    Yes  GO to  AG8
    No  REPAIR the circuit.
  8. AG8 CHECK FOR CORRECT BJB (BATTERY JUNCTION BOX) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the BJB connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the BJB connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BJB. The rear multi-contour seat relay is not serviceable.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.