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Home >> Mazda >> 2012 >> 6 s Touring Plus >> Repair and Diagnosis (Single Page) >> Body & Frame >> Windows >> Symptom Troubleshooting [Power Window System (Exterior Open Function)] >> No.3 Door Glass Does Not Operate Using The Request Switch [Power Window System (Exterior Open Function)] >> Diagnostic Procedure
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Diagnostic Procedure

Step Inspection Action
1
  • Verify the door lock/unlock operation by operating the request switch.
  • Does it operate normally?
Yes Inspect the following parts, and repair or replace.
No Go to the next step.
2
  • Verify the open condition of the doors and the liftgate.
  • Is the reason why they do not lock/unlock because a door or the liftgate is open?
Yes The system is normal (When any door or the liftgate is open, the system does not operate).
No Go to the next step.
3
  • Verify whether the key is in the steering lock. (with keyless entry system)
  • Verify that the ignition is switched to a position other than off. (with advanced keyless entry and push button start system)
  • Can the doors be locked/unlocked?
Yes System is normal (Does not operate when the key is inserted in the steering wheel lock. (with keyless entry system) (Does not operation when the ignition is switched to position other than off. (with advanced keyless entry and push button start system))
No Go to the next step.
4
  • The door lock/unlock does not operate for reasons other than Steps 2 and 3 above.
Yes Inspect the following parts, and repair or replace.
No Reinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1.