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Home >> Mazda >> 2017 >> CX-5 Grand Select, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Communication Devices >> Symptom Troubleshooting - Power Liftgate Control Module >> Liftgate Stops/Reverses During Auto Operation [Power Liftgate (PLG) System] >> Diagnostic Procedure
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Diagnostic Procedure

LIFTGATE STOPS/REVERSES DURING AUTO OPERATION (POWER LIFTGATE (PLG) SYSTEM) DIAGNOSTIC PROCEDURE

Step Inspection Action
1 INSPECT POWER LIFTGATE (PLG) TOUCH SENSOR
  • Visually inspect the power liftgate (PLG) touch sensor for the following.
    • Dirt
      • Adhered foreign matter (reflective object)
  • Is there dirt or foreign matter (reflective object) on the power liftgate (PLG) touch sensor?
Yes Remove dirt or foreign matter (reflective object), then go to the next step.
No Go to the next step.
2 DETERMINE IF MALFUNCTION CAUSE IS POWER LIFTGATE (PLG) CONTROL MODULE OR POWER LIFTGATE (PLG) TOUCH SENSOR Yes Replace the power liftgate (PLG) touch sensor, then go to the next step.
(See POWER LIFTGATE (PLG) TOUCH SENSOR REMOVAL/INSTALLATION
No Replace the power liftgate (PLG) control module, then go to the next step.
(See POWER LIFTGATE (PLG) CONTROL MODULE REMOVAL/INSTALLATION .)
3 VERIFY IF MALFUNCTION IS RESOLVED
  • Perform auto open/close operation and verify that the operation does not stop or reverse.
  • Is the auto open/close operation normal?
Yes Troubleshooting completed. (Explain the contents of the servicing to the customer.)
No If the malfunction has not been resolved, repeat the inspection from Step 1.