Inspection and Verification
WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION CHART
Mechanical Electrical - Courtesy lamps
- Map lamps
- Cargo lamp
- Door ajar switches (part of the door latches)
- Liftgate ajar switch (part of the liftgate latch)
- Liftgate glass ajar switch (part of the liftgate window latch)
- Vanity lamps
- Smart junction box (SJB) fuse(s):
- 5 (10A) (ambient lighting) (if equipped)
- 9 (15A) (courtesy lamps)
- 25 (10A) (demand lamps)
- Smart junction box (SJB)
- Wiring, terminals or connectors
- Courtesy lamps
- Map lamps
- Cargo lamp
- Vanity lamps
- Ambient lighting switch (if equipped)
- Ambient lighting module (if equipped)
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
- If the scan tool does not communicate with the VCM:
- Check the VCM connection to the vehicle.
- Check the scan tool connection to the VCM.
- Refer to MODULE COMMUNICATIONS NETWORK article, No Power to the Scan Tool, to diagnose no communication with the scan tool.
- If the scan tool does not communicate with the vehicle:
- Verify the ignition key is in the ON position.
- Verify the scan tool operation with a known good vehicle.
- Refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the PCM.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
- If the network test passes, retrieve and record the continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
- If the DTCs retrieved are related to the concern, go to DTC Charts. For all other DTCs, refer to MULTIFUNCTION ELECTRONIC MODULES article.
- If no DTCs related to the concern are retrieved, go to Symptom Chart .
NOTE:
Make sure the interior lamp switches are in the DOOR position.
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The vehicle communication module (VCM) LED prove-out confirms power and ground from the DLC are provided to the VCM.