Pinpoint Test K: An Individual FDIM Display Is Inoperative - Vehicles Without Navigation

WARNING: This page is about a different car, the 2011 Mercury Milan, 2011 Lincoln MKZ, and 2011 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.

K1 OBSERVE THE FDIM DISPLAY
- Turn the audio system on and observe the FDIM screen.
- Is the FDIM display completely inoperative?
- Yes : GO to PINPOINT TEST N .
- No : GO to K2.
K2 CHECK FOR LOST COMMUNICATION DTCs SET IN THE FDIM
- Using the scan tool, retrieve all continuous DTCs.
- Is DTC U0155, U0155:00, U0184, U0184:00, U0197, or U0197:00 present in the FDIM?
- Yes : REFER to DTC CHARTS in this service information.
- No : GO to K3.
K3 CHECK THE FDIM DISPLAY SEGMENTS
- Carry out the Audio Display Test. REFER to FRONT DISPLAY INTERFACE MODULE (FDIM) - FUSION, MILAN or FRONT DISPLAY INTERFACE MODULE (FDIM) - MKZ in this service information.
- Do all of the FDIM segments illuminate?
- Yes : GO to K4.
- No : GO to K5.

K4 OBSERVE THE SPECIFIC INOPERATIVE DISPLAY

Observe the inoperative FDIM display while carrying out the indicated diagnostic method as follows:

Inoperative Display	Diagnostic Method	Expected Results
Compass	Drive the vehicle in an open area while observing the display.	The compass display illuminates, indicating a directional heading or a calibration error.
Audio system	Turn the audio system on, press the AM/FM button, and adjust the volume.	The FDIM display updates to show the change in audio setting.
SYNC® system (if equipped)	Turn the audio system on, press the phone button, and observe the display.	The FDIM display shows information relating to the phone.
Climate control system	Turn the climate control system on, adjust the fan to high speed, and set the temperature to various settings.	The FDIM display updates to show the change in climate control setting.

Does the inoperative display confirm the expected results?

Yes : The system is operating correctly at this time. INFORM the customer on the operation of the FDIM display.
No : If the compass heading is inaccurate or indicates a calibration error, REFER to ELECTRONIC COMPASS -- FUSION, MILAN & MKZ article to diagnose the compass.
For all other concerns, GO to K5.

K5 CHECK FOR CORRECT FDIM OPERATION
- Ignition OFF.
- Disconnect the FDIM connector.
- Check for:
  - corrosion
  - damaged pins
  - pushed-out pins
- Connect the FDIM connector and make sure it seats correctly.
- Operate the system and determine if the concern is still present.
- Is the concern still present?
- Yes : INSTALL a new FDIM. REFER to FRONT DISPLAY INTERFACE MODULE (FDIM) - FUSION, MILAN or FRONT DISPLAY INTERFACE MODULE (FDIM) - MKZ in this service information. TEST the system for normal operation.
- No : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.