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How To Proceed With Troubleshooting

HINT: 

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding.

    NEXT: Go to next step 

  3. CHECK DTC AND FREEZE FRAME DATA* 

    NEXT: Go to next step 

  4. PROBLEM SYMPTOM CONFIRMATION 

    NEXT: Go to next step 

  5. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for DTCs. Refer to DIAGNOSIS SYSTEM .

      Result

      Result Proceed to
      CAN system DTC is not output A
      CAN system DTC is output B

      HINT: 

      • When any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
      • When communication to the power steering ECU is not established through a Techstream, inspect terminals CANH and CANL of the DLC3 and the power steering ECU, and the IG circuit of the power steering ECU.

      B → PROCEED TO CAN COMMUNICATION SYSTEM 

      A: Go to next step 

  6. CHECK DTC* 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .

      Result

      Result Proceed to
      DTC output A
      DTC not output B

      A → Go to step   9 

      B: Go to next step 

  7. PROBLEM SYMPTOMS TABLE 

    Result

    Result Proceed to
    Fault is not listed in problem symptoms table A
    Fault is listed in problem symptoms table B

    B → Go to step   9 

    A: Go to next step 

  8. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECU. Refer to TERMINALS OF ECU .
    2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST .

      NEXT: Go to next step 

  9. REPAIR OR REPLACE 

    NEXT: Go to next step 

  10. CONFIRMATION TEST* 

    NEXT → END