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Driver-Side Door Glass Can Be Operated Manually But Cannot Be Operated Automatically [07/2015 - ]: Procedure

  1. VERIFY IF MALFUNCTION CAUSE IS OPERATION UNDER OPERATION PERMISSION CONDITION 
    1. Perform the power window system initialization procedure.
    2. Does the driver-side door glass operate automatically using the power window master switch?

      Result

      Result
      Yes
      No

    Result:  2

    Yes 

    SYSTEM IS NORMAL. (TELL THE CUSTOMER ABOUT POWER WINDOW SYSTEM INITIALIZATION PROCEDURE.) 

    Result:  1

    No 

    See step  2

  2. POWER WINDOW MASTER SWITCH CONNECTOR INSPECTION 
    1. Switch the ignition off
    2. Disconnect the negative battery cable.

      Refer to REMOVAL [07/2015 - ]

    3. Disconnect the power window master switch connector.
    4. Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
    5. Is the connector normal?

      Result

      Result
      Yes
      No

    Result:  2

    No 

    See step  19

    Result:  1

    Yes 

    See step  3

  3. POWER WINDOW MOTOR CONNECTOR INSPECTION 
    1. Disconnect the power window motor connector.
    2. Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
    3. Is the connector normal?

      Result

      Result
      Yes
      No

    Result:  2

    No 

    See step  18

    Result:  1

    Yes 

    See step  4

  4. POWER WINDOW MOTOR TERMINAL F5-5 INSPECTION 
    1. Reconnect all the disconnected connectors.
    2. Connect the negative battery cable.

      Refer to INSTALLATION [07/2015 - ]

    3. Measure the voltage at the power window motor terminal F5-5 (vehicle wiring harness side).
    4. Is the voltage B+?

      Result

      Result
      Yes
      No

    Result:  2

    Yes 

    See step  6

    Result:  1

    No 

    See step  5

  5. POWER WINDOW MASTER SWITCH TERMINAL F4-14 (WITH DOOR LOCK CONTROL SWITCH)/2M (WITH DOOR LOCK CONTROL SWITCH)/2M (WITHOUT DOOR LOCK CONTROL SWITCH) INSPECTION 
    1. Measure the voltage at power window master switch terminal F4-14 (vehicle wiring harness side).
    2. Is the voltage B+?

      Result

      Result
      Yes
      No

    Result:  1

    Yes 

    See step  16

    Result:  2

    No 

    See step  17

  6. DETERMINE IF MALFUNCTION CAUSE IS POWER WINDOW MASTER SWITCH INTERNAL GROUND SYSTEM 
    1. Disconnect the negative battery cable.

      Refer to REMOVAL [07/2015 - ]

    2. Inspect for continuity between power window motor terminal F5-1 (vehicle wiring harness side) and body ground.
    3. Is there continuity?

      Result

      Result
      Yes
      No

    Result:  2

    Yes 

    See step  8

    Result:  1

    No 

    See step  7

  7. VERIFY IF MALFUNCTION CAUSE IS OPEN CIRCUIT IN WIRING HARNESS BETWEEN POWER WINDOW MASTER SWITCH AND POWER WINDOW MOTOR 
    1. Disconnect the power window master switch connector and power window motor connector.
    2. Inspect for continuity between the following terminals (vehicle wiring harness).
      • Power window master switch terminal F4-8 and power window motor terminal F5-1
    3. Is there continuity?

      Result

      Result
      Yes
      No

    Result:  1

    Yes 

    See step  14

    Result:  2

    No 

    See step  15

  8. POWER WINDOW MASTER SWITCH TERMINALS F4-10 AND F4-9 INSPECTION 
    1. Reconnect all the disconnected connectors.
    2. Connect the negative battery cable.

      Refer to INSTALLATION [07/2015 - ]

    3. Switch the ignition ON (engine off or on).
    4. Operate the driver-side power window to measure the pulse at power window master switch terminals F4-10 and F4-9
    5. Measure the pulse at power window master switch terminals F4-10 and F4-9.
      GTY492649Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. Oscilloscope setting: 2 V/DIV (Y), 1 ms/DIV (X), DC range
    6. Is the pulse normal?

      Result

      Result
      Yes
      No

    Result:  2

    Yes 

    See step  13

    Result:  1

    No 

    See step  9

  9. POWER WINDOW MOTOR TERMINALS F5-4 AND F5-2 INSPECTION 
    1. Operate the driver-side power window to measure the pulse at power window motor terminals F5-4 and F5-2.
      GTY492649Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      1. Oscilloscope setting: 2 V/DIV (Y), 1 ms/DIV (X), DC range
    2. Is the pulse normal?

      Result

      Result
      Yes
      No

    Result:  1

    Yes 

    See step  11

    Result:  2

    No 

    See step  12

  10. VERIFY IF MALFUNCTION CAUSE IS CORRECTED 
    1. Does the power window system operate normally?

      Result

      Result
      Yes
      No

    Result:  1

    Yes 

    TROUBLESHOOTING COMPLETED. (EXPLAIN THE PROBLEM TO THE CUSTOMER.) 

    Result:  2

    No 

    VERIFY THE MALFUNCTION SYMPTOM IN THE SYMPTOM TROUBLESHOOTING CHART AND PERFORM THE OTHER APPLICABLE MALFUNCTION DIAGNOSIS. 

  11. REFER TO THE WIRING DIAGRAM AND VERIFY IF THERE IS A COMMON CONNECTOR BETWEEN THE FOLLOWING TERMINALS. 
    • Power window master switch terminal F4-9 and power window motor terminal F5-4
    • Power window master switch terminal F4-10 and power window motor terminal F5-2

    If there is a common connector: 

    • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open or short circuit to determine the malfunctioning location.
    • Repair or replace the malfunctioning location.

    If there is no common connector: 

    • Repair or replace the wiring harness which has an open or short circuit.
    1. Go to the next step.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  12. REPLACE THE POWER WINDOW MOTOR, THEN GO TO THE NEXT STEP. 
    1. Refer to REMOVAL [07/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  13. HINT 
    • The power window motor is normal because the pulse sent from the power window motor to the power window master switch is normal.
    1. Replace the power window master switch, then go to Step 10.

      Refer to REMOVAL [07/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  14. REPLACE THE POWER WINDOW MASTER SWITCH, THEN GO TO STEP 10. 
    1. Refer to REMOVAL [07/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  15. REFER TO THE WIRING DIAGRAM AND VERIFY IF THERE IS A COMMON CONNECTOR BETWEEN POWER WINDOW MASTER SWITCH TERMINAL F4-8 AND POWER WINDOW MOTOR TERMINAL F5-1. 

    If there is a common connector 

    • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open circuit to determine the malfunctioning location.
    • Repair or replace the malfunctioning location.

    If there is no common connector: 

    • Repair or replace the wiring harness which has an open circuit.
    1. Go to Step 10.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  16. REFER TO THE WIRING DIAGRAM AND VERIFY IF THERE IS A COMMON CONNECTOR BETWEEN POWER WINDOW MASTER SWITCH TERMINAL F4-14 AND POWER WINDOW MOTOR TERMINAL F5-5. 

    If there is a common connector 

    • Inspect the common connector and terminals for corrosion, damage, or disconnection and the common wiring harnesses for an open or short circuit to determine the malfunctioning location.
    • Repair or replace the malfunctioning location.

    If there is no common connector: 

    • Repair or replace the wiring harness which has an open or short circuit.
    1. Go to Step 10.

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  17. REPLACE THE POWER WINDOW MASTER SWITCH, THEN GO TO STEP 10. 
    1. Refer to REMOVAL [07/2015 - ]

      Result

      Proceed to
      NEXT

    Result:  1

    NEXT 

    See step  10

  18. REPAIR OR REPLACE THE CONNECTOR, THEN GO TO STEP 10. 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  10

  19. REPAIR OR REPLACE THE CONNECTOR, THEN GO TO STEP 10. 

    Result

    Proceed to
    NEXT

    Result:  1

    NEXT 

    See step  10

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