DTC U0162: Lost Communication With Audio Visual Navigation Display Module

DTC detecting condition: 

No data is received from audio or navigation.

Trouble symptom: 

The audio or navigation does not operate normally.

1. CHECK CAN COMMUNICATION HARNESS. 

   Perform the basic diagnostic procedure to check for fault in CAN communication harness. Refer to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>BASIC DIAGNOSTIC PROCEDURE .

   Was the basic diagnostic procedure performed up to step 7?

   Yes:  Go to  2.

   No:  Perform the basic diagnostic procedure. Refer to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>BASIC DIAGNOSTIC PROCEDURE .

2. CHECK DTC (OTHER THAN U-CODE). 

   Check the displayed DTC.

   Is DTC other than U*** displayed? (Current malfunction)

   Yes:  Perform the diagnosis for DTCs other than the displayed U-code.

   No:  Go to  3.

3. CHECK DTC. 

   Check the displayed DTC.

   Is DTC U0162 displayed? (Current malfunction)

   Yes:  Go to  4.

   No:  Go to  6.

4. CHECK DTC. 
   1. Check CAN communication circuit. Refer to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>CAN COMMUNICATION CIRCUIT CHECK .
   2. Using the Subaru Select Monitor, read all DTCs. Refer to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>DIAGNOSTIC TROUBLE CODE (DTC)>OPERATION .

      Is DTC U0162 displayed? (Current malfunction)

   Yes:  Go to  5.

   No:  Go to  6.

5. CHECK DTC. 

   Using the Subaru Select Monitor, read all DTCs. Refer to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>DIAGNOSTIC TROUBLE CODE (DTC)>OPERATION .

   Is DTC U0162 detected in several modules? (Current malfunction)

   Yes:  Replace the audio or navigation. Refer to ENTERTAINMENT & MONITORING>AUDIO . Refer to ENTERTAINMENT & MONITORING>NAVIGATION BODY .

   No:  Replace the module that the DTC has been detected.

6. CHECK HARNESS. 
   1. Shake the harness and check for poor contact.
   2. Using the Subaru Select Monitor, read all DTCs. Refer to LAN SYSTEM (DIAGNOSTICS) (EXCEPT FOR HEV)>DIAGNOSTIC TROUBLE CODE (DTC)>OPERATION .

      Is DTC U0162 displayed? (Current malfunction)

   Yes:  Repair the poor contact of harness or replace the harness.

   No:  Go to  7.

7. CHECK CONNECTOR. 

   Check the connector used for high speed CAN for poor contact.

   Is there poor contact of connector?

   Yes:  Repair the connector that has poor contact, or replace harness.

   No:  It is possible that temporary poor communication occurs. Delete the DTC.