Compact Disc Inoperative

Step	Action	Yes	No
1	Using a good-quality CD, determine if the CD player performs poorly or is inoperative. Does the CD player function correctly?	Go to Step 2	Go to Step 3
2	Inform the customer that the problem is with the CD, not the CD player. Has the customer been informed?	System OK	-
3	Check the CD player for obstructions behind the tape door. Is an obstruction found?	Go to Step 4	Go to Step 6
4	Check to see if the obstruction can be removed. Can the obstruction be removed?	Go to Step 5	Go to Step 6
5	Remove the obstruction. Is the repair complete?	System OK	-
6	Replace the CD player. Refer to Radio Replacement . Is the repair complete?	System OK	-