Flat Rate Times: Repeatability

Is the repair procedure repeatable maintaining safety and quality standards?

• The repair is performed a minimum of 3 times to authenticate the procedure's FRT.
  • Time trials consist of a complete procedure broken down into individual steps.
    • The procedure is performed beginning to end.
    • Each step is sequentially times.
    • Time is recorded in Hours-Minutes-Seconds (00:00:00).
    • Once all validations are completed, the times are totaled and then averaged.
    • The final value is converted into decimal hours and rounded up or down to the nearest 0.05.
    • Overlapping steps are accounted for and removed for efficiency and accuracy and to also focus on technician touch time of the repair procedure.
  • Final peer review of documentation is then performed.
  • The validated procedure is then published.