Using OBD II Scan Tool Or Hand-Held Tester

WARNING: This page is about a different car, the 2002 Toyota Prius. However, it is still accessible from the selected car via links, so may be relevant.

Before using the scan tool or tester, the scan tool's instruction book or tester's operator manual should be read thoroughly.
If the scan tool or tester cannot communicate with ECU controlled systems when you have connected the cable of the scan tool or tester to DLC3, turned the ignition switch ON and operated the scan tool, there is a problem on the vehicle side or tool side.
1. If communication is normal when the tool is connected to another vehicle, inspect the diagnosis data link line (Bus line) or ECU power circuit of the vehicle.
2. If communication is still not possible when the tool is connected to another vehicle, the problem is probably in the tool itself, so perform the Self Test procedures outline in the Tester Operator's Manual.