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How To Proceed With Troubleshooting

HINT: 

  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT BATTERY VOLTAGE 

    Standard voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding.

    NEXT: Go to next step 

  3. CHECK DTC AND FREEZE FRAME DATA 

    NEXT: Go to next step 

  4. PROBLEM SYMPTOM CONFIRMATION 

    NEXT: Go to next step 

  5. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .

      Result

      Result Proceed to
      CAN system DTC is not output A
      CAN system DTC is output B

      HINT: 

      • If any CAN communication system DTCs are output, perform troubleshooting on the CAN communication system first.
      • If communication to the power steering ECU cannot be established through the Techstream, inspect terminals CANH and CANL of the DLC3 and the power steering ECU, and the IG circuit of the power steering ECU.

      B → PROCEED TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  6. CHECK FOR DTC* 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .

      Result

      Result Proceed to
      DTC is output A
      DTC is not output B

      A → Go to step 9 

      B: Go to next step 

  7. PROBLEM SYMPTOMS TABLE 

    Result

    Result Proceed to
    Fault is not listed in problem symptoms table A
    Fault is listed in problem symptoms table B

    B → Go to step 9 

    A: Go to next step 

  8. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECU. Refer to TERMINALS OF ECU 
    2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST 

      NEXT: Go to next step 

  9. REPAIR OR REPLACE 

    NEXT: Go to next step 

  10. CONFIRMATION TEST 

    NEXT → END