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Home >> Toyota >> 2021 >> Highlander LE, FWD >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Entertainment Systems >> Telematics System - Diagnostic Codes & Symptom Tests >> Telematics System >> DTC U0140-87: Lost Communication with Body Control Module Missing Message; DTC U0155-87: Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message; DTC U0163-87: Lost Communication with Navigation Control Module Missing Message [12/2019 - ] >> Procedure
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DTC U0140-87: Lost Communication with Body Control Module Missing Message; DTC U0155-87: Lost Communication with Instrument Panel Cluster (IPC) Control Module Missing Message; DTC U0163-87: Lost Communication with Navigation Control Module Missing Message [12/2019 - ]: Procedure

  1. CHECK DTC 
    1. Clear the DTCs.

      Body Electrical > Telematics > Clear DTCs 

    2. Recheck for DTCs and check if the same DTCs are output again.

      Body Electrical > Telematics > Trouble Codes 

      Result

      Result Proceed to
      No DTCs are output. A
      DTCs are output. B

    Result: 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - ] 

    Result: 

    GO TO CAN COMMUNICATION SYSTEM 

    For HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2021 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 11/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]

    For Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 10/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 11/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - ]