VOLVO On Call Plus (2001): Introduction: Notes
Volvo On Call Plus is a system developed by Volvo in which the owner can receive different services within the field of safety and service.
The vehicle's technical equipment is used in conjunction with technologies in the infrastructure of society in what is known as the Intelligent Transportation System (ITS).
The system is based on the driver/passenger being rapidly able to get in contact, by telephone, with a Service Center established by Volvo. Staff at the Service Center decide on the appropriate action to be taken depending on the situation.
Through the information provided by the Volvo On Call Plus system, for example, the precise location of the vehicle, the Service Center can direct an ambulance, the police, a recovery vehicle to the vehicle quickly.
The different services which are provided can be divided into two groups: safety and service.