Checking The Address Book
Doubles in the address book may make it seem like menu navigation in the address book does not work. This problem may arise if the user has copied the entire address book on the SIM card more than once.
Check that there are doubles/triples in the address book by removing the SIM-card and inserting it in a mobile phone.
Remedy as necessary.
Was a fault detected?
- YES
OKAY: Troubleshooting has been completed.
- NO
Refer to FAULT-TRACING INFORMATION