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Home >> Acura >> 2009 >> CSX Base, Standard >> Repair and Diagnosis >> External Pages >> Different car >> Section 46 (Navigation System) >> Symptom Troubleshooting >> Voice Control Does Not Work/Respond >> Diagnostic Test Mic Level
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Diagnostic Test Mic Level

WARNING: This page is about a different car, the 2011 Acura TL, 2010 Acura TL, and 2009 Acura TL. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST )
  • Make sure that the latest navigation software is installed
  • Check any official Honda service website for more service information about the navigation system
  • Before assuming that a voice complaint is hardware related, ensure that the voice control system is being operated correctly
    • Make sure you are on the correct screen when trying to issue a voice command For instance, the command "Find the nearest Italian Restaurant" only works on Map screen (See the Navigation System manual for a complete list of allowed voice commands for the information being displayed)
    • Close the windows and sunroof
    • Set the fan speed to low (1 or 2)
    • Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the ceiling
    • Pause after pressing the navigation TALK button then give a voice command clearly in a natural speaking voice If the system cannot recognize your command, speak louder
    • If you speak a command with something in your mouth, or your voice is too husky, or high pitched, the system may misunderstand your command
  • Check the connectors for poor connections or loose terminals
  • Check for a loose roof console microphone, if it's loose, tighten it
  • Before troubleshooting, make sure you have anti-theft code
  • After troubleshooting, enter the anti-theft code
  • Determine if the problem only happens to one person, or everyone who uses the system
  • If the system only has a problem with one person's voice, this should be considered a system limitation
  1. Connect the HDS to the DLC
  2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode
  3. Check for DTCs with the HDS

    Are there any DTCs present? 

    YES  -Troubleshoot the DTC, then retest

    NO  -Go to step 4

  4. Measure the voltage between body ground and HFL-navigation microphone connector terminals No 6 and No 7 individually
    Fig 1: Measuring Voltage Between HFL-Navigation Microphone Connector Terminals No 6 And No 7 Body Ground
    G05989831Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage? 

    YES  -Go to step 5

    NO  -If the +B wire does not have voltage, repair open in the wire between the under-hood fuse/relay box and the HFL-navigation microphone 7P connector If the ACC wire does not have voltage, repair open in the wire between the driver's under-dash fuse/relay box and the HFL-navigation microphone 7P connector

  5. Measure the voltage between HFL-navigation microphone 7P connector terminal No 1 and body ground
    Fig 2: Measuring Voltage Between HFL-Navigation Microphone 7P Connector Terminal No 1 And Body Ground
    G05989832Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there less than 0.2V? 

    YES  -Go to step 6

    NO  -Repair open or high resistance in the wire between the HFL-navigation microphone and body ground (G401) (see DASHBOARD WIRE HARNESS (VIEW OF DRIVER'S SIDE) )

  6. Go into the System Diagnostic Mode and use the Mic Level test under Functional Setup (see Mic Level ) to check the operation of the TALK and BACK buttons

    Are the TALK and BACK buttons operational? 

    YES  -Go to step 7

    NO  -Troubleshoot the HFL system

  7. Use the Mic Level diagnostic under Functional Setup (see Mic Level ) to check the operation of the microphone

    Is the microphone operational? 

    YES  -Check the operation of the voice control system (see the Navigation System Manual)

    NO  -Go to step 8

  8. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode
  9. Remove the center console panel (see CENTER CONSOLE PANEL REMOVAL/INSTALLATION )
  10. Disconnect the HandsFreeLink control unit 28P connector (see step 2 on HFL SWITCH TEST )
  11. Disconnect the audio-navigation unit connector H (28P)
  12. Check for continuity between body ground and audio-navigation unit connector H (28P) terminal No 27 and No 28 individually
    Fig 3: Checking Continuity Between Audio-Navigation Unit Connector H (28P) Terminal No 27 And No 28 Body Ground
    G05989833Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -There is a short to body ground in the wire(s) between the HandsFreeLink control unit and the audio-navigation unit Replace the affected shielded harness

    NO  -Go to step 13

  13. Check for continuity between audio-navigation unit connector H (28P) terminals No 27 and No 28
    Fig 4: Checking Continuity Between Audio-Navigation Unit Connector H (28P) Terminals No 27 And No 28
    G05989834Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -There is a short in the wires between the HandsFreeLink control unit and the audio-navigation unit Replace the affected shielded harness

    NO  -Go to step 14

  14. Check for continuity between the terminals of audio-navigation unit connector H (28P) according to the table
    CONTINUITY REFERENCE CHART

    From terminal To terminals
    H14 (GRY) H27 (RED), H28 (GRN)
    Fig 5: Identifying Audio-Navigation Unit Connector H (28P)
    G05989835Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity between any of the terminals? 

    YES  -There is a short in the wires between the HandsFreeLink control unit and the audio-navigation unit Replace the affected shielded harness

    NO  -Substitute known-good components in this order until the problem goes away

    • HFL-navigation microphone
    • HandsFreeLink control unit
    • Audio-navigation unit