Diagnostic Test Mic Level
- Check the vehicle battery condition first (see BATTERY TEST )
- Make sure that the latest navigation software is installed
- Check any official Honda service website for more service information about the navigation system
- Before assuming that a voice complaint is hardware related, ensure that the voice control system is being operated correctly
- Make sure you are on the correct screen when trying to issue a voice command For instance, the command "Find the nearest Italian Restaurant" only works on Map screen (See the Navigation System manual for a complete list of allowed voice commands for the information being displayed)
- Close the windows and sunroof
- Set the fan speed to low (1 or 2)
- Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the ceiling
- Pause after pressing the navigation TALK button then give a voice command clearly in a natural speaking voice If the system cannot recognize your command, speak louder
- If you speak a command with something in your mouth, or your voice is too husky, or high pitched, the system may misunderstand your command
- Check the connectors for poor connections or loose terminals
- Check for a loose roof console microphone, if it's loose, tighten it
- Before troubleshooting, make sure you have anti-theft code
- After troubleshooting, enter the anti-theft code
- Determine if the problem only happens to one person, or everyone who uses the system
- If the system only has a problem with one person's voice, this should be considered a system limitation
- Connect the HDS to the DLC
- Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode
- Check for DTCs with the HDS
Are there any DTCs present?
YES -Troubleshoot the DTC, then retest
NO -Go to step 4
- Measure the voltage between body ground and HFL-navigation microphone connector terminals No 6 and No 7 individuallyFig 1: Measuring Voltage Between HFL-Navigation Microphone Connector Terminals No 6 And No 7 Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there battery voltage?
YES -Go to step 5
NO -If the +B wire does not have voltage, repair open in the wire between the under-hood fuse/relay box and the HFL-navigation microphone 7P connector If the ACC wire does not have voltage, repair open in the wire between the driver's under-dash fuse/relay box and the HFL-navigation microphone 7P connector
- Measure the voltage between HFL-navigation microphone 7P connector terminal No 1 and body groundFig 2: Measuring Voltage Between HFL-Navigation Microphone 7P Connector Terminal No 1 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there less than 0.2V?
YES -Go to step 6
NO -Repair open or high resistance in the wire between the HFL-navigation microphone and body ground (G401) (see DASHBOARD WIRE HARNESS (VIEW OF DRIVER'S SIDE) )
- Go into the System Diagnostic Mode and use the Mic Level test under Functional Setup (see Mic Level ) to check the operation of the TALK and BACK buttons
Are the TALK and BACK buttons operational?
YES -Go to step 7
NO -Troubleshoot the HFL system
- Use the Mic Level diagnostic under Functional Setup (see Mic Level ) to check the operation of the microphone
Is the microphone operational?
YES -Check the operation of the voice control system (see the Navigation System Manual)
NO -Go to step 8
- Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode
- Remove the center console panel (see CENTER CONSOLE PANEL REMOVAL/INSTALLATION )
- Disconnect the HandsFreeLink control unit 28P connector (see step 2 on HFL SWITCH TEST )
- Disconnect the audio-navigation unit connector H (28P)
- Check for continuity between body ground and audio-navigation unit connector H (28P) terminal No 27 and No 28 individuallyFig 3: Checking Continuity Between Audio-Navigation Unit Connector H (28P) Terminal No 27 And No 28 Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES -There is a short to body ground in the wire(s) between the HandsFreeLink control unit and the audio-navigation unit Replace the affected shielded harness
NO -Go to step 13
- Check for continuity between audio-navigation unit connector H (28P) terminals No 27 and No 28Fig 4: Checking Continuity Between Audio-Navigation Unit Connector H (28P) Terminals No 27 And No 28
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity?
YES -There is a short in the wires between the HandsFreeLink control unit and the audio-navigation unit Replace the affected shielded harness
NO -Go to step 14
- Check for continuity between the terminals of audio-navigation unit connector H (28P) according to the tableCONTINUITY REFERENCE CHART
From terminal To terminals H14 (GRY) H27 (RED), H28 (GRN) Courtesy of AMERICAN HONDA MOTOR CO., INC.
Is there continuity between any of the terminals?
YES -There is a short in the wires between the HandsFreeLink control unit and the audio-navigation unit Replace the affected shielded harness
NO -Substitute known-good components in this order until the problem goes away
- HFL-navigation microphone
- HandsFreeLink control unit
- Audio-navigation unit