Save Users Memory: Notes
NOTE:
If the audio-navigation unit HDD is OK, transfer the HDD to the new audio-navigation unit. Do this procedure only when replacing the HDD (if possible). Since the HDD is NG, it is unlikely you will be able to recover any information.
When replacing the audio-navigation unit, this function allows the technician to transfer the client's personal data to the new audio-navigation unit. The transferred information includes their setup settings and personal addresses. The Save Users memory cannot copy music or photographs that are saved on the old HDD. The dealer inserts a USB device into the USB port, and then selects the Save Users Memory function. The two functions in this diagnostic screen are EXPORT and IMPORT. EXPORT saves the client's data to the USB device, and IMPORT moves the USB device files to the new audio-navigation unit.
This function does not start (the EXPORT and IMPORT buttons are grayed out) until you connect a USB device.
- Select EXPORT button to move the client's data from the original audio-navigation unit to the USB device. Select Yes on the Export User Data Confirmation screen. The process takes only a couple of seconds. The system stores.DAT files on the USB device.NOTE: If the EXPORT button is grayed out, check the USB port.
- After replacing the new audio-navigation unit, allow the system to boot up. Insert the USB device into the USB port and enter the Save Users Memory in the navigation system diagnostic mode.
- Select the IMPORT button to move the two files stored by the Export process from the USB device to the new audio-navigation unit. Select Yes on the Import User Data Confirmation screen. When the transfer is finished (a few seconds) the system automatically reboots. After the system reboots, remove the USB device from the USB port.NOTE: If the IMPORT button is grayed out, check if the Model and the Program Flash shown on the Version screen are the same.