How to Check Error History (Navigation DTCs): Notes

The Error History feature is to record intermittent navigation issues that occur while the client is using the system. Sometimes the client complaint cannot be duplicated. The error history may record the information needed to diagnose the problem. To check the error history.

1. Start the engine.
2. Press and hold the MAP/GUIDE, the MENU, and the CANCEL buttons for 3 seconds, or connect the SCS service connector to the navigation service check connector located by the front passenger's kick panel (see FORCED STARTING OF THE AUDIO-NAVIGATION UNIT  ).
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
   Fig 1: Screen Display - Self-Diagnosis Mode With Detail Information & Setting

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4. When the audio-navigation unit has hard codes, the Error History icon appears yellow when the Self-Diagnosis Mode (System Links) screen is displayed. When no hard errors are stored, the icon appears gray. To view the errors with their navigation DTC, select the Error History icon.

   USA models 

   Fig 2: Screen Display - Self Diagnosis Mode (System Links) - USA Models

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   Canada models 

   Fig 3: Screen Display - Self Diagnosis Mode (System Links) - Canada Models

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5. Select Hard Error in the Error History main menu.
   NOTE: Soft errors are for factory use only.
   Fig 4: Screen Display - Error History

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   Hardware Error History 

6. The Hard Error screen displays the following information for each error:
   • The navigation DTC for the error.
   • A brief description of the navigation DTC.
   • The date and time when the error occurred.
     NOTE:

     • To see additional errors, use the interface dial to select UP or DOWN.
     • Select Clear to delete the error history. The Save feature is for factory use only.
     • Write down the navigation DTCs and error history before deleting.
7. Use the navigation DTC Troubleshooting table to troubleshoot the error.
   Fig 5: Screen Display - Hard Error History

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8. Select Return to exit the Error History main menu.

   Software Error (Soft error) History 

   Software errors are not available. They are for factory use only.