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Home >> Acura >> 2012 >> ZDX >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Navigation System >> Symptom Troubleshooting >> Navigation frequently asks for anti-theft code and/or needs GPS initialization
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Navigation frequently asks for anti-theft code and/or needs GPS initialization

NOTE:
  • This is often caused by a loss of battery power, a low or poor battery condition, or a poor ground.
  • Make sure that the latest navigation software is installed.
  • Before troubleshooting, make sure you have the anti-theft code.
  • After troubleshooting, enter the anti-theft code.
  • Check any official Honda service website for more service information about the navigation system.
  1. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
  2. Check for poor connection or loose terminals at audio-navigation unit connector A (24P).

    Are there connection or terminals OK? 

    YES  -Repair poor connection or loose terminals, and recheck.

    NO  -Go to step 3.

  3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
  4. Measure the voltage between body ground and audio-navigation unit connector A (24P) terminals No. 14 and No. 24 individually.
    Fig 1: Measuring Voltage Between Body Ground And Audio-Navigation Unit Connector A (24P) Terminals No. 14 And 24
    G08077791Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage? 

    YES  -Go to step 5.

    NO  -If the +B wire does not have voltage, repair an open in the wire between the No. 15 (10 A) fuse in the under-hood fuse/relay box and the audio-navigation unit. If the ACC wire does not have voltage, repair an open in the wire between the No. 18(7.5 A) fuse in the driver's under-dash fuse/relay box and the audio-navigation unit.

  5. Measure the voltage between audio-navigation unit connector A (24P) terminal No. 12 and body ground.
    Fig 2: Measuring Voltage Between Audio-Navigation Unit Connector A (24P) Terminal No. 12 And Body Ground
    G08077792Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there less than 0.2 V? 

    YES  -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).

    NO  -Repair an open or high resistance in the wire between the audio-navigation unit and body ground (G502) (see CONNECTOR TO FUSE/RELAY BOX INDEX ).