Questions And Answers

WARNING: This page is about a different car, the 2024 Audi SQ7, 2024 Audi Q7, 2023 Audi SQ7, and 2023 Audi Q7. However, it is still accessible from the selected car via links, so may be relevant.

Question: Can an Audi high-voltage vehicle be driven through a car wash?

Answer: An Audi high-voltage vehicle may be driven through a car wash without any specific limitations.

Question: Is it permitted to wash the engine in an Audi high-voltage vehicle?

Answer: It is permitted to wash the engine in an Audi high-voltage vehicle while following all environmental regulations. If a high-pressure cleaner is being used, do not aim it directly at the high-voltage components.

Question: Is there anything special to know when towing the vehicle?

Answer: A high-voltage vehicle is towed in the same way as a standard vehicle, up to a maximum of 50 km/h (31 mph).

Question: Is it possible to jump start an Audi high-voltage vehicle?

Answer: Handle the Audi high-voltage vehicles jump start just like a normal vehicle.

Careful: A jump start cannot be given with an Audi high-voltage vehicle. Otherwise this can lead to substantial damage to the electrical system.

Question: Does the customer need special training on the Audi high-voltage vehicle?

Answer: The customer does not need any special training on the vehicle. Any hybrid-specific instructions are in the Owner's Manual.

Question: Is it possible to drive the Audi high-voltage vehicle without the high-voltage battery?

Answer: A malfunction in the high-voltage battery triggers a malfunction mechanism in the system. The high-voltage system turns off if the fault is more serious. It is still possible to drive the vehicle until the 12 V battery is drained. The high-voltage system cannot be charged once it is turned off.

Question: Is there anything special that must be done when the Audi high-voltage vehicle is being lifted on a vehicle hoist or an alignment rack or on a brake test stand?

Answer: Handle the Audi high-voltage vehicles just like a normal vehicle. It must be noted however that the internal combustion engine can start if the ignition is switched on.

Question: Is there anything special to do when an Audi high-voltage vehicle must be put on a dynamometer?

Answer: Handle the Audi high-voltage vehicles just like a normal vehicle.

Question: Is there anything special to do when an Audi high-voltage vehicle must be brought into the paint shop?

Answer: Please pay attention to the notes in the current Audi paint manuals.

Question: Which maintenance and service work may the customer perform on the Audi high-voltage vehicle?

Answer: All maintenance work as on a standard vehicle may be performed. Only a trained high-voltage technician in an authorized dealership may work on the high-voltage system following all the guidelines from Audi.

Question: Is there any additional work which must be performed during the pre-delivery inspection?

Answer: In regards to the Audi high-voltage vehicle pre-delivery inspection, there is no additional preparation necessary for the high-voltage components.

Question: Is there anything special to do when an Audi high-voltage vehicle is in storage or inventory?

Answer: There is a company-wide check list for vehicles in storage or inventory. All operations are described in detail there.