Questions And Answers

Question: Can an Audi high-voltage vehicle be driven through a car wash?

Answer: An Audi high-voltage vehicle may be driven through a car wash without any specific limitations.

Question: Is it permitted to wash the engine in an Audi high-voltage vehicle?

Answer: It is permitted to wash the engine in an Audi high-voltage vehicle while following all environmental regulations. If a high-pressure cleaner is being used, do not aim it directly at the high-voltage components.

Question: Is there anything special to know when towing the vehicle?

Answer: A high-voltage vehicle is towed in the same way as a standard vehicle, up to a maximum of 50 km/h (31 mph).

Question: Is it possible to jump start an Audi high-voltage vehicle?

Answer: Handle the Audi high-voltage vehicles jump start just like a normal vehicle.

Careful: A jump start cannot be given with an Audi high-voltage vehicle. Otherwise this can lead to substantial damage to the electrical system.

Question: Does the customer need special training on the Audi high-voltage vehicle?

Answer: The customer does not need any special training on the vehicle. Any hybrid-specific instructions are in the Service Information.

Question: Is it possible to drive the Audi high-voltage vehicle without the high-voltage battery?

Answer: A malfunction in the high-voltage battery triggers a malfunction mechanism in the system. The high-voltage system turns off if the fault is more serious. It is still possible to drive the vehicle until the 12 V battery is drained. The high-voltage system cannot be charged once it is turned off.

Question: Is there anything special that must be done when the Audi high-voltage vehicle is being lifted on a vehicle hoist or an alignment rack or on a brake test stand?

Answer: Handle the Audi high-voltage vehicles just like a normal vehicle. It must be noted however that the internal combustion engine can start if the ignition is switched on.

Question: Is there anything special to do when an Audi high-voltage vehicle must be put on a dynamometer?

Answer: Handle the Audi high-voltage vehicles just like a normal vehicle.

Question: Is there anything special to do when an Audi high-voltage vehicle must be brought into the paint shop?

Answer: Please pay attention to the notes in the current Audi paint manuals.

Question: Which maintenance and service work may the customer perform on the Audi high-voltage vehicle?

Answer: All maintenance work as on a standard vehicle may be performed. Only a trained high-voltage technician in an authorized dealership may work on the high-voltage system following all the guidelines from Audi.

Question: Is there any additional work which must be performed during the pre-delivery inspection?

Answer: In regards to the Audi high-voltage vehicle pre-delivery inspection, there is no additional preparation necessary for the high-voltage components.

Question: Is there anything special to do when an Audi high-voltage vehicle is in storage or inventory?

Answer: There is a company-wide check list for vehicles in storage or inventory. All operations are described in detail there.