31 00... Information On Replacing Shock Absorbers

Facts: 

When a shock absorber is faulty on one side (leaking, noises, limit values exceeded on the shock tester), often both shock absorbers on the axle in question are replaced.

Consequence: 

This is not necessary for technical reasons and causes the manufacturer not to recognize the unnecessarily removed shock absorbers as damaged parts. Unnecessarily high costs for the customer can be avoided by replacing the shock absorber on one side only.

Procedure: 

Shock absorbers may be replaced on one side only until they have completed 50 000 km service.

Exception:  On all M-models, when a limit value is exceeded on one side, it is still necessary always to replace both shock absorbers on the relevant axle.