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Connected Service: Notes

Connected Service is a maintenance concept that has been part of the BMW Group since the introduction of the BMW 7 Series.

Connected Service is made up of several modules; some of these are already in operation while others have been further developed or introduced for the first time with the launch of the BMW 3 Series.

Connected Service is an indication of how communications and networking between the car and Service are increasing. TeleService1 can even make an automatic service call which informs the customer's home dealer that a service is due.

The Key Reader is an important Connected Service module. Service reception is able to read the data stored in the vehicle key with the Key Reader.

Fig 1: Connecting Service Modules
G03393744Courtesy of BMW OF NORTH AMERICA, INC.