Remote Control And/Or Comfort Access Functionality Is Inoperative (66 02 11)
Publication date: 2014-09-01Reference number: 66 02 11
REMOTE CONTROL AND/OR COMFORT ACCESS FUNCTIONALITY IS INOPERATIVE
TECHNICAL SERVICE BULLETIN
| BMW: | All Vehicles with remote control keys that have a replaceable battery |
| GROUP: | Distance Systems, Cruise Control, Remote Control |
This Service Information bulletin supersedes SI B66 02 11 dated February 2012.
SUBJECT
Remote Control and/or Comfort Access Functionality Is Inoperative
SITUATION
The radio remote control and Comfort Access functionality is inoperative:
- The vehicle can only be unlocked or locked with the mechanical key.
- The vehicle can only be started with the remote control key in the slot of the Car Access System (CAS) or when held very closely to the steering column.
CAUSE
The replaceable battery in the remote control key is either damaged or depleted.
CORRECTION
Step A:
A defective/depleted battery in the remote control key will mimic that no battery is installed in the remote control key; hence, no check control message will be displayed. This is why it is imperative to test the battery in the remote control key first.
Testing showed that even when performing diagnosis and following the test plan for the key battery charge/voltage status check offered in ISTA, a damaged/depleted key battery will not be recognized.
As a result, follow the recommendation below without performing a vehicle test:
- Check the battery functionality by removing the original key battery in the key and install a known good key battery; or, even better, use a battery tester called state of charge (e.g., ZTS Multi-Battery Tester MBT-1) to test the key battery capacity.
- Retest the functionality of the remote control key.
- When proper functionality is confirmed, replace the key batteries on all assigned remote control keys for the vehicle.
- If proper functionality cannot be restored with a known good key battery, refer to Step B.
More details on the ZTS Multi-Battery Tester MBT-1 can be found in Attachment_A and on the ZTS manufacturer website, www.ztsinc.com/mbt1.html.
Step B:
Perform diagnosis using ISTA (Integrated Service Technical Application). Complete any test plans related to the radio remote control system.
PARTS INFORMATION
| Part Number | Description | Quantity |
|---|---|---|
| 61 31 9 217 643 | F Series: Remote control battery | 1 per remote |
| 66 12 6 912 985 | E Series: Remote control battery | 1 per remote |
WARRANTY INFORMATION
Battery for radio remote control key (Correction "Step A")
- Covered under the terms of the BMW New Vehicle/SAV Limited Warranty, up to and including 2012 model year vehicles only
Or for
- 2013 model year and newer vehicles: Due to changes in technology, the replaceable remote control transmitter key battery is a maintenance item. Refer to SI B01 01 13 for more information.
Correction "Step A" is excluded from the BMW Certified Pre-Owned Program.
| Defect Code: | 66 10 15 12 00 | Key battery, remote control - Permanent malfunction (Item # 1 Vehicles only) |
| Labor Operation: | Labor Allowance: | Description: |
|---|---|---|
| 66 99 000 | Work time (WT) | Work time - Checking function of radio/infrared locking system (without vehicle diagnosis system) |
Work time (WT) labor operation code 66 99 000 is consider a Main labor operation. All other labor operations on the same line or other lines must be claimed using the Plus code labor operation when one is available.
Work time (WT) labor operation 66 99 000 - requires an individual punch time.
Radio remote control key (Correction "Step B")
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW Certified Pre-Owned Program.
| Defect Code: | 66 10 05 15 00 | Transmitter function (remote control key), remote operation/radio remote control - Permanent malfunction |
| Or | ||
| 66 10 03 15 00 | Receiver function (antenna, amplifier/rear view mirror or CAS), remote operation/radio remote control - Permanent malfunction |
| Labor Operation: | Labor Allowance: | Description: |
|---|---|---|
| 00 00 006 | Refer to KSD | Performing vehicle test (with vehicle diagnosis system) |
| and | ||
| 66 10 000 | Work time (WT) | Work time - Checking function of radio/infrared locking system (with vehicle diagnosis system) |
| ONLY IF NECESSARY | ||
| Refer to KSD | Refer to KSD | Programming/coding control unit(s), (after vehicle diagnosis) |
Labor operation code 00 00 006 is a main labor operation. If you are using a Main labor code for another repair; use the Plus code labor operation 00 00 556 instead.
Even though work time labor operation code 66 10 000 ends in "000," it is not considered a Main labor operation as it is used in Correction "Step B".
Work time (WT) labor operation 66 10 000 - requires an individual punch time.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.
If a control module or component was working properly and/or had no related faults stored prior to vehicle programming and it fails to program correctly or requires initialization, this additional work must be claimed with separate labor operations under the defect code listed above; refer to KSD2.
Repairs to control modules and components with pre-existing conditions are not eligible to be claimed under the defect code listed in this bulletin.