General notes

Notice! Procedure in the event of a customer complaint with regard to malfunctions 

In the event of customer complaints with regard to malfunctions related to the reduction in power consumption or shutdown of individual electrical consumers, use the following procedure:

• Run the "Reduction of electrical consumers" testing procedure. Information on the reduction or shutdown (point in time, duration and functions concerned) is shown in the testing procedure.
• Check the function with activation via diagnosis (component activation or testing procedure for function check).
• If appropriate, inform the customer regarding the situation.