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Service Action: Programming Control Units And Providing Digital Key Card (SI B84 03 23)

Publication date: 2023-12-06
Reference number: SI B84 03 23

SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

SERVICE ACTION: PROGRAMMING CONTROL UNITS AND PROVIDING DIGITAL KEY CARD

SERVICE CAMPAIGN BULLETIN

Reference Number(s): SI B84 03 23, Date of Issue:  December 06, 2023
BMW: F91 (M8 Convertible); F92 (M8 Coupe); F93 (M8 Gran Coupe); G14 (8 Series Convertible); G15 (8 Series Coupe); G16 (8 Series Gran Coupe); G22 (4 Series Coupe); G23 (4 Series Convertible); G26 (4 Series Gran Coupe); G29 (Z4 Roadster); G42 (2 Series Coupe); G80 (M3 Sedan); G82 (M4 Coupe); G83 (M4 Convertible); G87 (M2 Coupe)

SERVICE INFORMATION

This Service Information Bulletin (Revision 3) replaces SI B84 03 23 dated June 2023. 

What's New: 

Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the next time the vehicle is in the shop.

[x] THIS REPAIR IS MOBILE FRIENDLY (provided that the new key card was ordered and received at your center)

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as "Open" when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible. You can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION

BMW AG has issued a Delivery Stop (effective February 9, 2023) on certain Model Year 2022 - 2023 BMW vehicles that were produced between June 29, 2022 and February 16, 2023. This was originally called "Wireless Charging Tray".

Software in potentially affected vehicles may not recognize the removal of the digital key (Key Card or mobile phone) from the wireless charging tray, and thereby not meeting a federal requirement.

On February 17, 2023, the Delivery Stop was upgraded to a Non-Compliance Recall (see SI B84 01 23). SI B84 01 23 outlined a procedure for vehicles at that time which were-

  1. in BMW center inventory
  2. already delivered to customers

This new SI B84 03 23 addresses vehicles which were in BMW center inventory or at the Vehicle Distribution Center (VDC) at that time.

CAUSE

Unfavorable software causes the vehicle to not detect when the digital key (mobile phone/BMW Key Card) is removed from the wireless charging station (WCA). It is still possible to operate the window regulators, sunroof and convertible top for a certain period of time until the vehicle is locked, despite the digital key being removed from the WCA.

CORRECTION

Order a replacement Digital Key Card for the vehicle and program the complete vehicle with ISTA 4.41.1x (release date of May 2, 2023).

The updated programming will enable the Key Card to be functional and meet the federal requirement.

PROCEDURE

Determine what is the vehicle's current I-level by either using AIR or the Key reader/AWP application.

When it is required, program the vehicle to I-level S18A-23-03-550 or higher using ISTA 4.41.1x or later

After the programming has been fully completed, check the functionality of the system.

NOTE: ISTA will automatically reprogram and code all programmable control modules that do not have the latest software.

Always connect a BMW-approved battery charger/power supply (SIB 04 23 10). 

For information on programming and coding with ISTA, refer to Dealer Universal Portal/TIS/Technical Documentation/Diagnostics and Programming/Programming Documentation.

Next, order a replacement Digital Key Card and verify correct operation.

Model All except M. without ZSP Sport Package All except M. with ZSP Sport Package(1) All M modela, or non-M with ZSP Soon Package
Characteristics Without SA337 M S port Package With SA337 M Sport Package(1) F91, F93, G80, G82.GB3
Repair Option 1 2 3
Front of digital key
G16199532
G16199533
G16199534
(1) A different card might be provided by the Parts Coding Station at the RDC based on the VIN's options.

Example below: Wireless Charging Tray with either the BMW Key Card or a telephone with the Digital Key activated.

G16199535

PARTS INFORMATION

Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK or AIR which considers specific equipment and/or options.

All key cards are considered PMP parts and should be ordered via DCS as any other coded part. Please note that each VIN is only allowed one working key card at a time. 

Part Number Description Quantity
Refer to ETK Key Card, basic with "BMW" 1
Refer to ETK Key Card MSP White, M Sport option ZSP (SA 337) 1
Refer to ETK Key Card (M Version), M logo for M models 1

CLAIM INFORMATION

During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.

Select this open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher (Includes labor operation codes 00 00 006/556, 61 21 528 and 61 00 730). 

Please be sure to also perform any additional before and/or after work (including attaching labels) as Campaign repairs as outlined in the corresponding Service Information Bulletin. 

As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing the work package information below and the part number above that applies.

Defect Code:  0084230200  F9x G08 G1x G29 G42 G87 Program control units and include Digital Key (wireless charging tray) 

Below are the special flat rate labor operation code choices for this action.

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop

Work Pkg Labor Operation Description (Plus work) Labor Allowance
# 1 00 74 578 Placing Digital Key Card in vehicle and programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 556/61 21 528)  8 FRU
Or:      
# 2 00 74 579 Placing Digital Key Card in vehicle and programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to or during this workshop visit  (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU

Or:

The vehicle arrives at your center and this Service Action shows open (No other Main work will be performed or claimed during this workshop visit) 

Work Pkg Labor Operation Description (Main work) Labor Allowance
# 3 00 74 032 Placing Digital Key Card in vehicle and programming and encoding the vehicle control units, includes Carrying out vehicle test (00 00 006/61 21 528)  10 FRU
Or:      
# 4 00 74 033 Placing Digital Key Card in vehicle and programming and encoding the vehicle control units was performed in conjunction with another campaign/repair prior to this workshop visit  (vehicle is already at the specified Target integration level or higher, no repair is necessary) 1 FRU

Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.

Claim Repair Comments

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim comments (For example: B84 03 23 wP 1), unless otherwise required by State law.

Vehicle Programming and Encoding - Additional Work (RO and Claim Comments Required)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software I-level.

If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the claim comments.

For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure, claim this work with the Repair Code listed in AIR together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20  for the applicable procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

FEEDBACK REGARDING THIS BULLETIN

Technical Feedback To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin
Warranty Feedback To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
Parts Feedback To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department