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Voice Recognition Release Note For V2017 Map Update (17-NA-058)

Publication date: 2017-03-02
Reference number: 17-NA-058

VOICE RECOGNITION RELEASE NOTE FOR V2017 MAP UPDATE

VOICE RECOGNITION RELEASE NOTE FOR V2017 MAP UPDATE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 17-NA-058, Date of Issue:  Mar 2, 2017

SERVICE INFORMATION

Brand: Model: Model Year: VIN: Engine: Transmission:
from to from to
Buick Encore
LaCrosse (without RPO AUI)
Regal
Verano
2013 2013   All All
Chevrolet Camaro
Cruze
Equinox
Malibu (without RPO AUI)
Volt
2013 2013   All All
Chevrolet Cruze* 2014 2014   LUZ All
GMC Terrain 2013 2013   All All
*Only applies to early built vehicles with radio software versions 22950150. For instructions on locating this radio software version, go to the home page of gmnavdisc.com, select Chevrolet, Cruze, 2014 then select Cruze Diesel.
Involved Region or Country  North America
Additional Options (RPOs)  Equipped with RPO UHQ
Condition  As outlined in the v2017 map update instructions at gmnavdisc.com, the voice recognition may not recognize certain street types such as Burgs, Common, Curve, Fall, Knoll, Meadow, Oval, Overpass, Parkway, Rapid, Trafficway, Underpass, and Well.
Cause  This may be due to an operational characteristic of v2017 map update.
Correction  As outlined in the v2017 map update instructions at gmnavdisc.com, if a particular street type is not recognized via voice recognition, the customer will need to enter the address manually in "Destination Entry.

PARTS INFORMATION

No parts are needed for this repair

WARRANTY INFORMATION

This bulletin is intended to provide customer information only. No warranty claims should be submitted for this condition.

CUSTOMER INFORMATION

Please communicate to the customer this condition is a normal characteristic of their vehicle.Please share this information with the customer, including a copy of this bulletin.

SERVICE INFORMATION

Version  1
Modified