Audio disc cannot be inserted and/or ejected (with navigation)

WARNING: This page is about a different car, the 2011 Honda Insight and 2010 Honda Insight. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see 12 VOLT BATTERY TEST ).
Check the connectors for poor connections or loose terminals.
Disc labels should not be used in the audio-navigation unit. They may damage the player mechanism.
Make sure the disc is compatible with the system (see the owner's manual for more information).

Press the OPEN/CLOSE button to open the navigation display.
Try inserting an audio disc.
Does the player accept the audio disc?

YES -Go to step 3.

NO -Substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the audio-navigation unit.
Press the CD eject button.
Does the player eject the audio disc?

YES -The system is OK at this time.

NO -Substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the audio-navigation unit.