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Home >> Buick >> 2016 >> Encore Base, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 61 (Cellular System, Entertainment System, And Navigation System) >> Diagnostic Information and Procedures >> Navigation System - Voice Recognition Malfunction >> Circuit/System Verification
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Circuit/System Verification

WARNING: This page is about a different car, the 2015 Chevrolet Trax and 2015 Buick Encore. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the OnStar ® voice recognition system is operating normally.
    • If the OnStar ® voice recognition system is operating normally. 
  2. Ignition ON, radio ON.
    3. NOTE:

    Refer to the Navigation System Owners Manual for voice recognition use and commands.

  3. Begin voice recognition for the radio and clearly speak one of the available commands.
  4. Verify the infotainment system responds correctly to the command.
    • If the infotainment system does not respond correctly to the command. 
    1. Clearly speak a different command.
    2. Verify the infotainment system responds correctly to the command.
      • If the infotainment system does not respond correctly to any commands, refer to Circuit/System Testing.
      • If the infotainment system responds correctly to the command.
    3. Refer to the navigation system owners manual for hints on speaking commands.
    • If the infotainment system responds correctly to the command. 
  5. All OK
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