Circuit/System Verification

WARNING: This page is about a different car, the 2017 GMC Acadia Limited, 2017 Chevrolet Traverse, and 2017 Buick Enclave. However, it is still accessible from the selected car via links, so may be relevant.

Verify the application is installed on the mobile device and is up to date.
- If the application is not installed or is not up to date.
  Install or update the application on the device.
- If the application is installed on the mobile device and is up to date
Verify the application operates correctly on the mobile device.
- If the application is not operating correctly on the mobile device.
  Refer to the application website.
- If the application is operating correctly on the mobile device.
Verify the A11 Radio calibrations are current.
- If the radio calibrations are not current
  Reprogram the A11 Radio and re-evaluate the concern.
- If no update calibrations are available
Verify the application is installed on the A11 Radio and is up to date.
- If the application is not installed or is not up to date.
  Install or update the application on the A11 Radio.
- If the application is installed on the A11 Radio and is up to date
Ignition ON, A11 Radio ON.
Verify the mobile device can connect to the infotainment system. Refer to the owners manual for information on the preferred connection method for the device.
- If the mobile device cannot connect to the vehicle infotainment system.
- If unable to connect via Bluetooth, refer to Bluetooth Malfunction (without UPF) Bluetooth Malfunction (UPF) .
- If unable to connect via USB, refer to Auxiliary Audio Input Malfunction .
- If the mobile device connects to the vehicle infotainment system.
Launch the application.
Verify the applications operates properly with the vehicle infotainment system.
- If the application does not function properly
  Refer to diagnostic aids.
- If the application functions properly
All OK.