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Circuit/System Verification

WARNING: This page is about a different car, the 2018 Buick Envision. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify no DTC's are present.
    • Go to next step: If no DTC's are present. 
  2. Verify the correct settings on the radio and the connected device that will allow Android Auto functionality.
    • If the settings are not correct. 

      Refer to the vehicle and devices owner manual or manufacturers website for details on enabling Android Auto.

    • Go to next step: If the settings are correct. 
  3. Verify the software is up to date on the connected device, refer to the device's owner manual or manufacturers website.
    • If the connected device software is not up to date. 

      Recommend the customer update their device to the newest software version.

    • Go to next step: If the connected device software has the newest version. 
  4. Connect the EL-50334-20 Multi-Media Interface Tester (MIT) to the X83 Auxiliary Audio Input USB port and select USB test mode,
  5. Verify the audio from the EL-50334-20 Multi-Media Interface Tester (MIT) is heard through the infotainment system while operating the system to play audio from the test tool.
    • Go to next step: If audio is heard from the test tool. 
  6. Verify the radio detects the connected device when plugged in by automatically launching Android Auto or noting a change in the Phone Projection/Android Auto icon on the Home screen.
    • If the radio does not automatically launch Android Auto or no change in the Phone Projection/Android Auto icon. 
      NOTE:

      If the device displays and error message or error code refer to Diagnostic Aids.

    1. Verify the device's cable is recommended or approved by the device manufacture and there is no damage to the cable or terminals.
      • If the cable is not the correct part or damage is noted advise the customer.
      • Go to next step: If no issues with the cable
    2. Perform a device rest by holding both the Home and Power buttons on the device.
    3. Verify the radio detects the connected device when plugged in by automatically launching Android Auto or noting a change in the Phone Projection/Android Auto icon on the Home screen.
      • If the radio does not automatically launch Android Auto or no change in the Phone Projection/Android Auto icon.
    4. Attempt to launch the application by pressing the Phone Projection/Android Auto icon within the Home screen.
      • If the application does not launch
    5. Perform the 3 vehicle Factory Resets located in Setting>System>Return to Factory Settings.
    • Go to next step: If the radio does automatically launch Android Auto. 
  7. All OK.
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