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Home >> Chevrolet >> 2012 >> Traverse LS, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 17 (Cellular Systems, Entertainment Systems & Navigation Systems) >> Diagnostic Information and Procedures >> OnStar Call Center Remote Function Requests Malfunction >> Circuit/System Verification
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Circuit/System Verification

WARNING: This page is about a different car, the 2010 Cadillac SRX. However, it is still accessible from the selected car via links, so may be relevant.
IMPORTANT:
  • It is necessary to inform the OnStar® Call Center advisor that this call is for vehicle diagnostic purposes.
  • It is necessary to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from satellites.
  1. Verify that the horn, lights, and the doors locks on the vehicle operate properly.
  2. Contact the OnStar® Call Center by pressing the blue OnStar® button. Verify with the OnStar® advisor that all of the remote functions (door locks, lights, or horn) work.
    • If unable to connect with the OnStar® call center, refer to Unable to Contact OnStar Call Center .
    • If the remote functions do not operate when requested, replace the K73 telematics communication interface control module.