TAC Part Restriction 2017-2019 Hybrid Powertrain Control Module 2 Replacement (K114B) (PIC6243C)
Publication date: 2018-10-31Reference number: PIC6243C
Supersedes refnos: PIC6243B
TAC PART RESTRICTION 2017-2019 HYBRID POWERTRAIN CONTROL MODULE 2 REPLACEMENT (K114B)
TECHNICAL SERVICE BULLETIN
Reference Number(s): PIC6243C, Date of Issue:
Oct 31, 2018
SERVICE INFORMATION
| Brand: | Model: | Model Year: | VIN: | Engine: | Transmission: | ||
|---|---|---|---|---|---|---|---|
| from | to | from | to | ||||
| Chevrolet | Bolt EV | 2017-2019 | All | All | All | All | |
| Chevrolet | Volt | 2016-2019 | All | All | All | All | |
| Involved Region or Country | North America |
| Condition | As part of our ongoing quality improvement process, effective December 15th, 2016 the Hybrid Powertrain Control Module 2 (K114B) Replacement is being placed on restriction through the GM Technical Assistance Center (TAC). |
| Cause | Ongoing review by Engineering and TAC. |
CORRECTION
- Please have a certified Bolt EV technician follow the procedures below prior to contacting TAC. IMPORTANT:
Note Do NOT erase DTC's in any of the modules (Especially on intermittent concerns) and do NOT attempt to reprogram software!
- Please complete the following information below with as much information as possible and as accurately as possible so that it can be e-mailed to TAC.
- Check and record all diagnostic codes in all modules on the vehicle.
- Be sure to record what module the DTC came from and any symptom codes associated with the DTCs (see latest version of bulletin 10-07-30-002A for snapshot information).
- Once the above information has been obtained, please review all P.I and TSB information and all available S.I. diagnostics.
- If diagnostics lead to a Hybrid Powertrain Control Module 2 (K114B) Replacement, contact TAC @ 877-446-8227 (U.S.) or in Canada 1-800-263-7740 (English) or 1-800-263-7960 (French) to review case details. Please have as much stored DTC and snapshot information as possible prior to contacting TAC
- After reviewing the diagnosis, if component replacement is needed, TAC will arrange for ordering of the new component and request that it be shipped overnight.
NOTE:
After reviewing the diagnosis, if component replacement is needed, GM Goodwrench TAC will arrange for ordering of the part(s). When this occurs, record the last 8 of VIN # to be used by the parts department (in conjunction with the part #) as the CONTROL NUMBER to track shipment of the part. It is not necessary to call TAC for part tracking information.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
PARTS INFORMATION
| Description | Part Number | Qty |
|---|---|---|
| Hybrid Powertrain Control Module 2 (K114B) | 24283992 | 1 |
| Hybrid Powertrain Control Module 2 (K114B) (Volt MY19 only) | 24293183 | 1 |
WARRANTY INFORMATION
| Labor Operation | Description | Labor Time |
|---|---|---|
| 5410140 | Hybrid Powertrain Control Module 2 Replacement (K114B) | Use Published Labor Times |
| Version | 4 |
| Modified | 01/09/2017 Created on 2/20/2017 - update make and model years 3/16/2018 - Updated to add model years and updated part number 10/26/2018-Updated to add Model years and updated part number for MY19 Volts only |