Diagnosis And Testing - Windshield Washers

WARNING: This page is about a different car, the 2004 Dodge Intrepid, 2004 Chrysler Intrepid, 2004 Chrysler Concorde, and 2004 Chrysler 300M. However, it is still accessible from the selected car via links, so may be relevant.

Whenever a windshield washer malfunction occurs, first verify that the windshield washer wire harness is properly connected to all connectors before starting normal diagnosis and repair procedures. Refer to WINDSHIELD WASHER TEST .

WINDSHIELD WASHER TEST

CONDITION	POSSIBLE CAUSE	CORRECTION
WASHER POWER FEED FUSE OPEN.	JUNCTION BLOCK FUSE #5 BLOWN.	CHECK FUSE #5. REPLACE IF NOT OK.
BLOWN FUSE WHEN WASHER SWITCH IS DEPRESSED.	SHORT IN WIPER/WASHER SWITCH. SHORT IN MOTOR POWER CIRCUIT. SHORT IN WASHER MOTOR.	DEFECTIVE WASHER SWITCH. REFER TO WASHER FLUID LEVEL SWITCH . SHORT OR DEFECTIVE CIRCUIT BETWEEN WIPER/WASHER SWITCH CONNECTOR TERMINAL #2 AND MOTOR CONNECTOR TERMINAL #1. IF NOT OK, REPAIR CIRCUIT. CONNECT AN OHMMETER ACROSS WASHER MOTOR TERMINALS #1 AND #2 AND CHECK FOR A SHORT CIRCUIT. IF NOT OK, REPLACE WASHER MOTOR.
WASHER SYSTEM WILL NOT FLOW WASHER FLUID.	NO WASHER FLUID IN RESERVOIR. JUNCTION BLOCK FUSE #5 BLOWN. WASHER HOSE NOT FLOWING FLUID. MOTOR CONNECTOR LOOSE. MOTOR CONNECTOR TERMINALS BENT. OPEN POWER CIRCUIT TO SWITCH. OPEN OR DEFECTIVE WIPER/WASHER SWITCH. OPEN POWER CIRCUIT TO MOTOR. OPEN OR DEFECTIVE MOTOR GROUND CIRCUIT. OPEN CIRCUIT IN MOTOR. SEIZED MOTOR BEARINGS.	FILL RESERVOIR. SHORT CIRCUIT BETWEEN JUNCTION BLOCK FUSE #5 AND WIPER SWITCH TERMINAL #1. SHORT IN WIPER SWITCH. IF NOT OK, REPAIR CIRCUIT OR REFER TO DIAGNOSIS AND TESTING - WIPER SWITCH . ASSURE WASHER HOSE IS NOT PINCHED, LOOSE, BROKEN, OR DISCONNECTED. IF NOT OK, PROPERLY ROUTE OR REPAIR WASHER HOSE. PROPERLY SEAT CONNECTOR TO MOTOR. REPAIR TERMINALS AND PROPERLY SEAT CONNECTOR TO MOTOR. OPEN OR DEFECTIVE CIRCUIT BETWEEN JUNCTION BLOCK FUSE #5 AND WASHER SWITCH CONNECTOR TERMINAL #1. IF NOT OK, REPAIR CIRCUIT. CONNECT AN OHMMETER ACROSS WIPER/WASHER SWITCH TERMINAL #1 AND #2 AND DEPRESS WASHER BUTTON AND CHECK FOR CONTINUITY. IF NOT OK, REFER TO DIAGNOSIS AND TESTING - WIPER SWITCH . OPEN OR DEFECTIVE CIRCUIT BETWEEN WIPER/WASHER SWITCH CONNECTOR TERMINAL #2 AND MOTOR CONNECTOR TERMINAL #1. IF NOT OK, REPAIR CIRCUIT. OPEN OR DEFECTIVE CIRCUIT BETWEEN WASHER MOTOR CONNECTOR GROUND TERMINAL #2 AND LEFT HEADLAMP GROUND #5 OR ENGINE GROUND #1 OR 2. CHECK FOR AN OPEN CIRCUIT ON MOTOR BETWEEN POWER TERMINAL #1 AND GROUND TERMINAL #2. IF NOT OK, REPLACE WASHER MOTOR. APPLY DIRECT BATTERY VOLTAGE TO MOTOR TERMINALS. IF MOTOR DOES NOT RUN, REPLACE MOTOR.
HOOD NOZZLE WILL NOT FLOW.	FROZEN NOZZLE. NOZZLE HOSE NOT FLOWING. NOZZLE OR NOZZLE HOSE PLUGGED BY CONTAMINATION. DEFECTIVE NOZZLE CHECK VALVE.	DE-ICE NOZZLE BY ALLOWING TIME FOR UNDERHOOD ENGINE HEAT TO THAW NOZZLE. IF NOT OK, MOVE VEHICLE INTO HEATED AREA. ASSURE WASHER FLUID IS PROPERLY BLENDED FOR AMBIENT OUTSIDE TEMPERATURES. ASSURE NOZZLE HOSE IS NOT PINCHED, LOOSE, BROKEN, OR DISCONNECTED. IF NOT OK, PROPERLY ROUTE OR REPAIR NOZZLE HOSE. CLEAN NOZZLE OR NOZZLE HOSE OF CONTAMINATION. DETERMINE SOURCE OF CONTAMINATION. INSPECT RESERVOIR FOR EXCESSIVE CONTAMINATION. CLEAN SYSTEM AS REQUIRED. REPLACE HOOD NOZZLE.
WASHER FLUID OUTPUT IS LOW.	PARTIALLY PINCHED HOSE. REVERSE POLARITY TO PUMP.	ASSURE WASHER HOSE IS NOT PARTIALLY PINCHED. IF NOT OK, PROPERLY ROUTE HOSE. CHECK FOR CROSSED CIRCUIT TO PUMP. IF NOT OK, REPAIR CIRCUIT.
HOOD NOZZLE STREAM OVERSHOOTS WINDSHIELD.	NOZZLE NOT SEATED IN HOOD.	ASSURE NOZZLE IS SNAPPED IN PLACE.
WIPER WILL NOT CYCLE WHEN WASHER SWITCH IS DEPRESSED.	OPEN OR DEFECTIVE WASHER SYSTEM CONTROL CIRCUIT. DEFECTIVE BODY CONTROL MODULE (BCM).	OPEN OR DEFECTIVE CIRCUIT BETWEEN WIPER/WASHER SWITCH CONNECTOR TERMINAL #2 AND BCM #C2 BLACK CONNECTOR TERMINAL #7. IF NOT OK REPAIR CIRCUIT. REFER TO BODY DIAGNOSTIC PROCEDURES - CONCORDE, 300M & INTREPID .
WASHER OPERATES INTERMITTENTLY.	INTERMITTENT OPEN OR DEFECTIVE WASHER MOTOR POWER CIRCUIT. INTERMITTENT OPEN TO MOTOR GROUND. INTERMITTENT OPEN IN WASHER SWITCH. DEFECTIVE WASHER MOTOR.	INTERMITTENT OPEN OR DEFECTIVE CIRCUIT BETWEEN WIPER/WASHER SWITCH CONNECTOR TERMINAL #2 AND MOTOR CONNECTOR TERMINAL #1. IF NOT OK, REPAIR CIRCUIT. INTERMITTENT OPEN BETWEEN MOTOR CONNECTOR TERMINAL #2 AND LEFT HEADLAMP GROUND #5 OR ENGINE GROUND #1 OR 2. REFER TO DIAGNOSIS AND TESTING - WIPER SWITCH . REPLACE WASHER MOTOR.
WASHER FLUID LEVEL INDICATOR INOPERATIVE.	LOOSE FLUID LEVEL SENSOR CONNECTOR. OPEN POWER CIRCUIT TO SWITCH. OPEN GROUND CIRCUIT. DEFECTIVE INSTRUMENT CLUSTER FLUID LEVEL SENSOR SWITCH OPEN OR DEFECTIVE.	PROPERLY SEAT CONNECTOR TO SWITCH. OPEN OR DEFECTIVE CIRCUIT BETWEEN INSTRUMENT CLUSTER CONNECTOR TERMINAL #B4 AND LOW FLUID LEVEL SENSOR CONNECTOR TERMINAL IF NOT OK, REPAIR CIRCUIT. OPEN OR DEFECTIVE CIRCUIT BETWEEN FLUID LEVEL SENSOR CONNECTOR AND LEFT HEADLAMP GROUND #5 OR ENGINE GROUND #1 OR 2. REFER TO DIAGNOSIS AND TESTING - INSTRUMENT CLUSTER . CONNECT AND OHMMETER TO SWITCH TERMINALS TO CHECK FOR COMPLETE CIRCUIT. CYCLE SWITCH FLOAT BACK AND FORTH BY FILLING AND DEPLETING RESERVOIR OF WASHER FLUID TO CHECK FOR PROPER SWITCH FUNCTION. IF NOT OK, REPLACE SWITCH.
LEAKING WASHER FLUID.	FILLER TUBE LEAKING. FILLER TUBE OUT OR DAMAGED. PUMP OR SENSOR GROMMET DEFECTIVE. LEAKING OR DEFECTIVE RESERVOIR BODY.	ASSURE FILLER TUBE IS NOT LOOSE OR DISCONNECTED. IF NOT OK, PROPERLY SEAT FILLER TUBE. REPLACE FILLER TUBE. REPLACE PUMP OR SENSOR GROMMET. REPLACE RESERVOIR BODY.