Six-Step Troubleshooting Procedure
WARNING: This page is about a different car, the 2004 Dodge Grand Caravan, 2004 Dodge Caravan, and 2004 Chrysler Town & Country. However, it is still accessible from the selected car via links, so may be relevant.
Diagnosis of the powertrain control module (PCM) is done in six basic steps:
- verification of complaint
- verification of any related symptoms
- symptom analysis
- problem isolation
- repair of isolated problem
- verification of proper operation