Inspection and Verification
WARNING: This page is about a different car, the 2004 Mercury Mountaineer and 2004 Ford Explorer. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical and electrical damage.VISUAL INSPECTION
Mechanical Electrical - Audio unit
- Digital versatile disc (DVD) unit
- Antenna or antenna cable
- Speaker mounting/speaker cones
- Radio ignition interference capacitor, radio frequency interference suppression bond or radio receiver hood bonding strap
- Central junction box (CJB) fuse(s):
- 3 (20A)
- 28 (5A)
- PTC1 (6A)
- Battery junction box (BJB) fuse 62 (30A)
- Ignition switch
- Circuitry
- Audio unit
- DVD unit
- If the concern is visually evident, proceed to the Symptom Chart.
- If the concern is not visually evident, proceed to speaker walk-around test and audio unit self-diagnostic mode.NOTE: To enter the speaker walk-around test or audio unit self-diagnostic mode, the audio unit must be turned on and in radio tuner mode (AM/FM).