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Global Customer Symptom Code (GCSC) Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Global Customer Symptom Code Chart 

Customer Symptom Action
Driver Aides and Information > Speed Control > Controls > Inoperative GO to Pinpoint Test A 
Driver Aides and Information > Speed Control > Controls > Inoperative GO to Pinpoint Test Q 
Driver Aides and Information > Speed Control > Performance > Fluctuates GO to Pinpoint Test R 
Driver Aides and Information > Forward Sensing > Controls > Inoperative GO to Pinpoint Test J 
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