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Home >> Genesis >> 2023 >> Electrified GV70 Advanced >> Repair and Diagnosis >> Body & Frame >> Exterior Body Panels >> Smart Key/Security System >> Emergency Call (eCall) System >> Description And Operation >> Description >> eCall Function
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eCall Function

  1. Automatic notification function: It detects airbag signal that is triggered by accident and automatically notifies the call center of the accident.
    1. An accident occurs (condition: IGN ON)
    2. Collision signal: Sent from the airbag control unit (ACU) to the eCall unit
    3. Place a call: An emergency call is placed to the most appropriate public-safety answering point (PSAP).
    4. Transmit MSD: After the call is connected, the Minimum Set of Data (MSD) is transmitted using the in-band communication (technology that transmits data through telephone voice channel).
    5. Connect to a call center agent, who in turn provides emergency service.
    NOTE:
    • The eCall system may not work properly if the vehicle damage is grave or the airbag does not operate due to a minor accident.
  2. Manual notification function: The driver decides to operate the SOS button to notify the call center of the accident manually.
    1. The driver decides to operate the SOS button.
    2. Place a call: An emergency call is placed to the most appropriate PSAP.
    3. Transmit MSD: After the call is connected, the MSD is transmitted using the in-band communication (technology that transmits data through telephone voice channel).
    4. Connect to a call center agent, who in turn provides emergency service.
NOTE:
  • If you want to cancel the connection attempt while placing a call by pressing the SOS button, press the button again.
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