Vehicle Shipping Mode (24-EE-012G)

Publication date: 2024-09-01
Reference number: 24-EE-012G

VEHICLE SHIPPING MODE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 24-EE-012G, Date of Issue: September 01, 2024

GENESIS:	All Models
GROUP:	ENGINE ELECTRICAL

DESCRIPTION

Genesis vehicles are equipped with Dark Current Control logic, also called "Shipping Mode", to help reduce amperage draw and conserve battery State of Charge (SOC) while vehicles are in transit. This feature is active when the vehicle is in the key OFF state and will not affect vehicle functionality or performance.

This TSB outlines the procedure to change the Dark Current Control Mode using the vehicle User Setting Mode (USM) or Genesis Smart.

Genesis highly recommends storing dealer stock vehicles in "Shipping Mode" and then setting the vehicle to "Customer Mode" when it is retailed and delivered to the guest.

Factory Mode	Dealer/Shipping Mode	Customer Mode (Standard Vehicle Mode)
Factory only Displays battery SOC Lowest dark current draw	When vehicle is shipped to dealer Displays battery SOC Mid-level dark current draw Recommended mode for dealer stock	When delivered to the customer Does NOT display battery SOC Retailed vehicle normal operation mode

NOTE:

Displays shown are for example only. Displays will vary by model.
Factory or Dealer/Shipping Mode automatically switches to Customer Mode when the odometer reaches 372 miles (600 km).

Applicable Vehicles: All models.

USER SETTING MODE (USM)

Dark Current Control Modes are set in the following order with the vehicle's User Setting Mode.

Information

User Setting Mode does not allow going back to a previous mode from the currently selected one.

Use Genesis Smart to revert back to either Dealer Mode or Factory Mode.

GENESIS SMART

Dark Current Control Modes can be accessed in any order using Genesis Smart.

SERVICE PROCEDURE

USING USER SETTING MODE (USM) TO CHANGE DARK CURRENT CONTROL MODE

To change the Dark Current Control Mode using the vehicle User Setting Mode, hold down the OK button on the steering wheel.

The vehicle cluster will indicate the updated Dark Current Control Mode.

Information

In Customer Mode, the battery SOC % does NOT display in the cluster.

USING GENESIS SMART TO SELECT DARK CURRENT CONTROL MODE

Turn ignition ON with the vehicle ignition key or press the Start/Stop Button to the ON position.
Connect the wireless VCI to the vehicle DLC located under the driver's side dash.
Access the Genesis Smart tablet.
Select S/W Management.
If applicable, confirm vehicle information.
Select ICU - Integrated Central Control Unit from the System list.
Select User Option.
The User Option information table will appear.
Select Run to access the [Data Write] checklist.
In the [Data Write] checklist select the Dark Current Cutoff Control by checking the checkbox.
Information

This feature is disabled if the vehicle mileage is over 372 miles (600 km).
After checking the Dark Current Cutoff Control box, an Information message will appear.
Select OK.
Select the applicable Dark Current Control Mode from the drop-down list.
Press OK to format the vehicle to the selected Dark Current Control Mode.
Upon pressing OK , the vehicle cluster will automatically shift to the selected Dark Current Control Mode.
Press Cancel on the Genesis Smart screen to complete the setting.