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CD Error Codes

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CD ERROR CODES REFERENCE CHART

Error Code Displayed Possible Cause Solution
DISC ERROR There is a problem with the disc player. A common problem is paper disc labels coming off the disc while in the player. Try to eject the disc and try another one. If there is still a problem, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ) or audio unit (see AUDIO UNIT REMOVAL/INSTALLATION  ).
HEAT ERROR Disc player is hot. This can happen if the vehicle is parked out in the hot sun all day. Park the vehicle in a cooler place for a while and try the disc player again. If the error code is still present, try another disc. If the error code is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ) or audio unit (see AUDIO UNIT REMOVAL/INSTALLATION  ).
UNSUPPORTED Track/File format not supported.
  • Current track is skipped. The next supported track of file plays automatically.
  • Verify that CD, CD-R, or CD-RW file names end in CD-DA or WAV.
  • Verify that CD, CD-R, or CD-RW with compressed music formats end in MP3 or WMA.
  • Other file formats like iTunes or Ogg are not recognized.
  • WMA files may have (DRM) copy protection and cannot be read.
CHECK DISC
  • CD label jammed in the mechanism.
  • CD eject mechanism or motor is inoperative.
  • CD spindle motor won't spin up the CD.
Press the EJECT button and hold it for 5 seconds. If the CD does not eject, try again. If the CD still won't eject, replace the unit.