Error code: XM NO SIGNAL is displayed (without navigation)

WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
Check the connectors for poor connections or loose terminals.

Park vehicle outside with a clear view of the southern horizon.
Turn the ignition switch to ON (II).
Do the XM Self-Diagnosis (see XM SELF-DIAGNOSIS ).
Are the other XM error codes displayed?

YES -Go to ERROR CODES .

NO -Go to step 4.
Turn on the audio unit, and select XM radio.
Does the XM radio receive a signal?

YES -Reception interference operation is normal.

NO -Go to step 5.
Turn the ignition switch to LOCK (0).
Check the connection at the XM antenna 2P connector and XM receiver connector B (2P).
Are the connectors connected?

YES -Go to step 7.

NO -Reconnect the connectors and recheck XM radio operation. If the signal is restored, the system is OK. If the signal is not restored go to step 7.
Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ).
Does the XM radio receive a signal?

YES -Replace the original XM antenna (see XM ANTENNA REPLACEMENT ).

NO -Go to step 8.
Measure the voltage between XM receiver connector A (14P) terminal No. 6 and body ground.

Fig 1: Measuring Voltage Between XM Receiver Connector A (14P) Terminal No. 6 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Go to step 10.

NO -Go to step 9.
Measure the voltage between body ground and audio unit connector D (14P) terminal No. 6.

Fig 2: Measuring Voltage Between Body Ground And Audio Unit Connector D (14P) Terminal No. 6
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Repair an open or high resistance in the wire between the XM receiver connector A (14P) terminal No. 6 and audio unit connector D (14P) terminal No. 6.

NO -Replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
Turn the ignition switch to ON (II).
Measure the voltage between XM receiver connector A (14P) terminal No. 10 and body ground.

Fig 3: Measuring Voltage Between Xm Receiver Connector A (14P) Terminal No. 10 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there less than 0.2 V?

YES -Substitute a known-good XM antenna lead. If the XM receiver receives a signal, replace the original XM antenna lead. If the XM receiver does not receive a signal, substitute a known-good XM receiver (see ACTIVE NOISE CANCELLATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original XM receiver (see ACTIVE NOISE CANCELLATION UNIT REMOVAL/INSTALLATION ).

NO -Repair an open or high resistance in the wire between the XM receiver connector A (14P) terminal No. 10 and audio unit connector D (14P) terminal No. 10.