How to Check Error History (Navigation DTCs)

WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: The navigation DTCs cannot be retrieved with the HDS.

The Error History feature is to record intermittent navigation issues that occur while the customer is using the system. Sometimes the customer concern cannot be duplicated. The error history may record the information needed to diagnose the problem. To check the error history

Start the engine.
Press and hold the MAP/GUIDE, DEST/ROUTE, and CANCEL buttons for 3 seconds, or connect the SCS service connector to the navigation service check connector located by the passenger's dash (see FORCED STARTING OF THE AUDIO-NAVIGATION UNIT ).
When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.

Fig 1: Navigation Screen Display - Select Diagnosis Items
Courtesy of AMERICAN HONDA MOTOR CO., INC.
When the audio-navigation unit has hard codes, the Error History icon appears yellow when the Self-Diagnosis mode (System Links) screen is displayed. When no hard errors are stored, the icon appears gray. To view the errors with their navigation DTC, select the error history icon.
With rear entertainment

Fig 2: Navigation Screen Display - Self-Diagnosis Mode System Links (With Rear Entertainment)
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Without rear entertainment

Fig 3: Navigation Screen Display - Self-Diagnosis Mode System Links (Without Rear Entertainment)
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Select Hard Error.
NOTE:
- Soft errors are for factory use only.
- When an error is stored, the icon is yellow.
  
  Fig 4: Navigation Screen Display - Error History
  Courtesy of AMERICAN HONDA MOTOR CO., INC.
Hardware Error History
The Hard Error screen displays the following information for each error:
- The navigation DTC for the error.
- A brief description of the navigation DTC.
- The date and time when the error occurred.
NOTE:
- To see additional errors, use the interface dial to select UP or DOWN.
- Select Clear to delete the error history. The Save feature is for factory use only.
- Write down the navigation DTCs and error history before deleting.
Use the navigation DTC Troubleshooting table to troubleshoot the error.

Fig 5: Navigation Screen Display - Hard Error
Courtesy of AMERICAN HONDA MOTOR CO., INC.
Clear the navigation DTCs.
Select Return to exit the Error History.

Software Error (Soft error) History

Software errors are not available. They are for factory use only.