DTC B1837: Memory Position Calling Timeout

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: If you are troubleshooting multiple DTCs, be sure to follow the instructions in B-CAN System Diagnosis Test Mode A (see TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A ).

Clear the DTC with the HDS.
Turn the ignition switch to LOCK (0), and then back to ON (II).
Move both power mirrors to the full up and full left positions with the power mirror switch.
Move the power seat to the full front up and full rear up positions, then slide the seat all the way back and completely recline the seat-back backward with the power seat adjustment switch.
Set the seating position into memory by pressing either the Driver 1 or the Driver 2 position memory switch.
Using the power seat switches, move the seat away from the position just memorized.
Recall the memory position with the driving position memory switch.
Wait for 2 minutes.
Check for DTCs with the HDS.
Are any DTCs indicated?

YES -Go to next step.

NO -Intermittent failure, the system is OK at this time. Check for loose or poor connections.
Check for DTCs with the HDS.
Are any DTCs other than B1837 indicated?

YES -Go to the indicated DTC's troubleshooting.

NO -Go to next step.
Clear the DTCs with the HDS.
Wait for 6 seconds.
Move the motors shown one at a time, and check the operation time.
- Power mirror actuator (up, down, left, right)
- Power seat (slide forward/backward, recline forward/backward, front up-down, rear up-down)
  Does any motor fail to run smoothly?
  
  YES -Go to the failed motor test, power mirror actuator test (see POWER MIRROR SWITCH TEST/REPLACEMENT ), power seat motor test (see DRIVER'S POWER SEAT MOTOR TEST ). If the motor is OK, check the engagement of the motor gear.
  
  NO -Go to the power seat control unit input test (see POWER SEAT CONTROL UNIT INPUT TEST/REPLACEMENT ).