Symptom Troubleshooting Index
WARNING: This page is about a different car, the 2011 Honda Fit, 2010 Honda Fit, and 2009 Honda Fit. However, it is still accessible from the selected car via links, so may be relevant.
TROUBLESHOOTING TABLE
| Symptom | Diagnostic procedure | Also check for |
|---|---|---|
| Navigation system stays on the GPS initialization screen | System Initialization (see SERVICE PRECAUTIONS ) |
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| Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position | Symptom Troubleshooting (see VEHICLE POSITION ICON CONSTANTLY LEAVES ROAD, MOVES ERRATICALLY, OR IS DISPLAYED VERY FAR FROM ACTUAL VEHICLE POSITION ) |
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| System always comes up in in-line diagnostic mode | Factory diagnostic screen in Line Diag (see FACTORY DIAGNOSTIC SCREEN IN LINE DIAG ) | A reman unit was just installed |
| Navigation system will not accept security code | Symptom Troubleshooting (see NAVIGATION SYSTEM WILL NOT ACCEPT SECURITY CODE ) |
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| Navigation frequently asks for anti-theft code and/or needs GPS initialization | Symptom Troubleshooting (see NAVIGATION FREQUENTLY ASKS FOR ANTI-THEFT CODE AND/OR NEEDS GPS INITIALIZATION ) |
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| GPS icon is white or not shown | Symptom Troubleshooting (see NAVIGATION DISPLAY BUTTONS DO NOT WORK OR RESPOND PROPERLY ) |
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| Vehicle icon wanders across the map when driving (does not follow a displayed road) or map or vehicle ICON spins | Symptom Troubleshooting (see SYSTEM LOCKS UP OR FREEZES CONSTANTLY ) |
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| No picture is displayed | Symptom Troubleshooting (see SYMPTOM TROUBLESHOOTING ) |
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| Picture has lines or rolls | Symptom Troubleshooting (see PICTURE HAS LINES OR ROLLS ) |
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| Picture is missing a color or tone or is an odd color | Symptom Troubleshooting (see PICTURE IS MISSING A COLOR OR TONE OR IS AN ODD COLOR ) |
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| Display day/night mode does not work or does not work properly | Symptom Troubleshooting (see DVD READ ERROR MESSAGES ) |
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| System locks up or freezes constantly | Symptom Troubleshooting (see SYSTEM LOCKS UP OR FREEZES CONSTANTLY ) |
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| Voice guidance cannot be heard, is broken up, or there is static | Symptom Troubleshooting (see VOICE GUIDANCE CANNOT BE HEARD, IS BROKEN UP, OR THERE IS STATIC ) |
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| Voice control does not work/respond | Symptom Troubleshooting (see VOICE CONTROL DOES NOT WORK/RESPOND ) |
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| Navigation cannot control audio system | Symptom Troubleshooting (see NAVIGATION CANNOT CONTROL AUDIO SYSTEM ) |
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| Navigation display buttons do not work or respond properly | Symptom Troubleshooting (see NAVIGATION DISPLAY BUTTONS DO NOT WORK OR RESPOND PROPERLY ) |
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| Navigation display will not close | Symptom Troubleshooting (see NAVIGATION DISPLAY WILL NOT CLOSE ) |
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| Navigation display does not open or opens part way | Symptom Troubleshooting (see NAVIGATION DISPLAY WILL NOT CLOSE ) |
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| Today's Destinations button is dim and not selectable in the Enter destination by screen (grayed-out) | The customer has not entered a group of locations for Today's Destinations. This is normal. The button is only selectable if the customer is using this function. | See Owner's Manual |
| Previous Destinations button is dim and not selectable in the Enter destination by screen (grayed-out) | The vehicle may be new, or the customer deleted the destination. Without a stored previous destination, the system can't route to a previous destination. Enter a destination, and allow the system to route to it. After the trip, the Previous Destinations button will be selectable. | - |
| Address cannot be found or system gives poor routing |
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| The map will not display the Southern portion of the U.S. or the Northern parts of Canada | North American coverage is different for U.S./Canada markets. See the version diagnostic screen (see VERSION ) for details on coverage differences | The wrong colored DVD or market DVD is installed |
| Navigation display stays on with ignition switch in LOCK (0) | Symptom Troubleshooting (see NAVIGATION DISPLAY STAYS ON WITH IGNITION SWITCH IN LOCK (0) ) |
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| DVD read error messages | Symptom Troubleshooting (see DVD READ ERROR MESSAGES ) |
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| Various error messages (except DVD read error) | See error message table (see ERROR MESSAGE TABLE ) | - |
| Navigation system will not go beyond the disclaimer screen and displays the OK button | See Hard Key check of diagnostic screen Check (see TOUCH PANEL CALIBRATION ) |
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| The navigation anti-theft code card is lost or missing | See anti-theft feature (see GENERAL TROUBLESHOOTING INFORMATION ) | - |
| The vehicle icon lags behind when the vehicle turns | See self-inertial navigation limitations (see GENERAL TROUBLESHOOTING INFORMATION ) |
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| Navigation screen is darker than normal or takes time to brighten when it is cold | See LCD unit limitations (see MUTING LOGIC ) | Compare to a known-good vehicle |
| The navigation clock is off by 1 to 3 hours after replacing the audio-navigation unit | See service precautions (see SERVICE PRECAUTIONS ) |
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| A new navigation DVD is needed | See obtaining a navigation DVD (see MAP MATCHING ) | - |
| Time is not correct |
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| The DVD is scratched or dirty |
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Audio-Navigation unit |
| The wrong DVD was installed and now the system does not function properly |
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| A POI cannot be found | See how to answer customer questions about navigation coverage (see HOW TO ANSWER CUSTOMER QUESTIONS ABOUT NAVIGATION COVERAGE ) |
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| A specific city cannot be found | See how to answer customer questions about navigation coverage (see HOW TO ANSWER CUSTOMER QUESTIONS ABOUT NAVIGATION COVERAGE ) |
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| The Acura Globe Screen (not the Honda Globe Screen) appears every time the vehicle is started |
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Also see the symptom the wrong DVD was installed and now the system does not function properly |
| Audio-navigation unit will not eject or accept the navigation DVD | Symptom troubleshooting (see AUDIO-NAVIGATION UNIT WILL NOT EJECT OR ACCEPT THE NAVIGATION DVD ) | - |