PC Card FAQs

WARNING: This page is about a different car, the 2011 Honda Pilot, 2010 Honda Pilot, and 2009 Honda Pilot. However, it is still accessible from the selected car via links, so may be relevant.

PC CARD FAQS REFERENCE TABLE

Question	Answer
Where do we buy the flash memory or adaptors, and what do we ask for?	You need a PCMCIA type II adaptor and a flash memory chip. You can purchase them at a computer, or office supply store. The card is have the same size and shape as the PC card in the HDS. Adaptors that accept multiple flash types are not recommended.
What memory flash chips will work with what adaptors?	The flash memory devices that have been tested include Compact Flash (CF), and ATA style (like the card in the HDS). Other card types and flash memory chips may work, but have not been tested.
What capacity card do I need for this function?	A memory chip with capacity of 64 MB to 2 GB will work. The two files moved to the PC card during export are less than a Megabyte in size.
Should the dealer have a dedicated card for the Export and Import navigation function?	Yes, treat the PC card as a dedicated special tool that you can use any time you need to transfer the navigation personal files to a new navigation unit on '08 and later vehicles.
What device can I use to maintain the card, and delete files	Any computer store sells USB style PC card readers that accept the card, and allow you to perform file maintenance on your card. Most laptops will also accept the card.
What device can I use to maintain the PC card, and delete files?	Any computer store sells USB style card readers that accept the PC card, and allow you to do file maintenance on your PC card. Most laptops also accept the PC card.
Can we move the customer's data to the same vehicle with a different software version (like moving from version 4.41 to version 4.51)?	The customer's files can only be transferred to a new navigation unit, if the Model and the Program Flash shown on the Version screen are the same. Files cannot be transferred to the different model and different versions.
Will other files on the card like images or music files prevent the Export/Import function from working?	No, the system simply adds two small files that are recognized by the new navigation unit when performing the import function. However, it the PC card is full, the Export function won't work correctly.
Do I have to delete the files on the PC card after each transfer of the personal data?	After the transfer of personal data to the new navigation unit, the files remain on the PC card. Since this is confidential information, Honda recommends deleting these files after the transfer. Please note that each time you export navigation files of the same model and version, the files are overwritten. Over time the PC card accumulates two files for each version of the 8 or so Honda navigation models.
If the memory card needs formatting, what format should I use?	It is unlikely that the PC card will ever need formatting, however, if it does, use the FAT (file allocation table) file system.
I can't enter the navigation diagnostic mode to do the Export/Import function. How can I transfer the customer's data?	Some internal navigation unit ECU failures may make it impossible to use the Export/Import function.
Why won't the Export or Import functions work? What do I check as part of troubleshooting?	The card may not be fully inserted into the slot. Eject the PC card, and inspect for warping or damage to the edge connector. Never use excessive force to insert a PC card. This can damage the pins in the rear of the slot. The PC card may not contain files that are recognized by the new navigation unit. Navigation data can only be transferred between navigation units with the same Model code, and with the same navi Program flash version. The flash memory chip type may not be accepted by the system. Only Compact Flash and ATA cards have been tested. The card's PCMCIA adaptor may prevent a known-good card from being recognized. Avoid multi-slot type PCMCIA adaptors that accept several different flash memory types. The card may be full and as a result the files are stored, but without any data. Export and import appear to function, but move nothing. Delete unused files from the PC card. There may not be any files on the PC card. If the PC card has a write protection switch, make sure it is turned off before using the Export function. Although flash memory chips are reliable, occasionally they develop bad sectors or other formatting errors that prevents them from accepting files. The PC card should be reformatted using the FAT format. The PC card may have been formatted using the format NTFS. Only the FAT format is accepted by the system. Hard Disc Drive (HDD) cards may not work properly in the system and can overheat or quit functioning, particularly in a hot vehicle. They are not recommended. Before performing the Import function, ensure that the navigation DVD is loaded into the new navigation unit and working properly.

Error Message Table

ERROR MESSAGE REFERENCE TABLE

Screen Error Message	Solution
Navigation system is unable to acquire a proper GPS signal.	Make sure there is nothing on the dashboard blocking the GPS antenna. If not, move the vehicle to an open space away from tall buildings, trees, etc. Aftermarket metallic window tinting and other aftermarket devices can affect the GPS reception.
Navigation unit door is open or No DVD disc installed. Please check system.	Make sure the navigation DVD is the correct color and is not scratched or damaged. Make sure it is installed with the label side up and the navigation unit door is snapped fully closed.
No DVD disc, please check system.	Check that the navigation DVD is installed with the label side up.
Display temp is too high. System will shut down until display cools down.	This message appears briefly when the display temperature is too high, and then the display turns off until the temperature cools down. The system turns back on when the display cools down.
Outside temperature is low, system will take a while to start up.	The temperature is below -30 °C and the navigation unit has difficulties reading the navigation DVD. The system start up when the temperate warms up.
DVD disc reading error (unformatted), please consult your dealer.	Check the navigation DVD for the correct color and software version. Also check for deep scratches or other damage. Make sure you are using an official Honda navigation DVD (white in color). The system cannot read other mapping databases or video DVDs. Check any official Honda service website for more service information about the navigation system.
Route has not been completed. Please try again from a different location.	Routing to or from a place (new area) that is not in the database. Try planning a different route to or from a different location that is clearly displayed on the map (map matched).
No alternate route found. Original route will be guided.	No alternate route method was found. The original route method will be used.
This destination cannot be found in database.	The destination was not found in the database. Try another destination nearby, or select the destination with the jog dial.