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Save Users Memory

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.

When replacing the navigation unit, this function allows the dealer to transfer the customer's personal data to the new navigation unit. The transferred information includes their Setup settings, and personal addresses. The dealer inserts a PC card to the navigation unit, and then selects the Save Users Memory function. The two functions in this diagnostic screen are EXPORT and IMPORT. EXPORT saves the customer's data to the PC card, and IMPORT moves the PC card files to the new navigation unit.

Fig 1: Screen Display - Save Users Memory
G05969164Courtesy of AMERICAN HONDA MOTOR CO., INC.

This function does not start (the EXPORT and IMPORT buttons are grayed out) until you insert a PC card.

Before starting this function, see the PC Card FAQs for information regarding PC cards, and the use of this function.

  1. Select the EXPORT button to move the customer's data from the original navigation unit to the PC card. Select YES on the Export User Data Confirmation screen. The process takes only a couple of seconds. The system stores two files on the card.
    NOTE: If the EXPORT button is grayed out, check the PC card's edge connector, and the pins inside the navigation unit (with a flashlight) for damage.
    Fig 2: Screen Display - Save Users Memory
    G05969165Courtesy of AMERICAN HONDA MOTOR CO., INC.
  2. After installing the customer's original DVD in the new navigation unit, allow the system to boot up. Insert the PC card in the new navigation unit, and enter the Save Users Memory in the navigation system diagnostic mode.
  3. Select IMPORT button to move the two files stored by the Export process from the PC card to the new navigation unit. Select YES on the Import User Data Confirmation screen. When the transfer is finished (a few seconds) the system will automatically reboot. After the system reboots, remove the PC card from the PC slot.
    NOTE: If the IMPORT button is grayed out, check if the Model and the Program Flash shown on the Version screen are the same for the two (original and replacement) navigation units.
    Fig 3: Screen Display - Save Users Memory
    G05969166Courtesy of AMERICAN HONDA MOTOR CO., INC.