Error Codes

The audio system can display a few error codes when some problems are detected with the audio disc player, the audio disc, the USB audio, the anti-theft code, or the XM radio. This is not a complete list of audio error codes. Refer to symptom troubleshooting, or go to any official Honda service website for more service information.

CD ERROR CODES

Error Code Displayed	Possible Cause	Solution
DISC ERROR	There is a problem with the disc player. A common problem is paper disc labels coming off the disc while in the player.	Try to eject the disc and try another one. If there is still a problem, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ) or audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
HEAT ERROR	Disc player is hot. This can happen if the vehicle is parked out in the hot sun all day.	Park the vehicle in a cooler place for a while and try the disc player again. If the error code is still present, try another disc. If the error code is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ) or audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
UNSUPPORTED	Track/File format not supported.	Current track is skipped. The next supported track of file plays automatically. Verify that CD, CD-R, or CD-RW file names end in CD-DA or WAV. Verify that CD, CD-R, or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like iTunes or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read.
CHECK DISC	CD label jammed in the mechanism. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD.	Press the EJECT button and hold it for 5 seconds. If the CD does not eject, try again. If the CD still won't eject, replace the unit.

XM ERROR CODES

Error Code Displayed	Possible Cause	Solution
LOADING	XM radio is acquiring audio or program information.	Wait until the radio receives the information.
CH OFF AIR	XM channel is not broadcasting	Try another XM channel.
NO SIGNAL	Loss of signal.	Both terrestrial and satellite antennas have lost signal. Park the vehicle outside with a clear view of the southern horizon.
CH UNAUTHORIZED	Customer tunes to unsubscribed channel	Try another XM channel.
CHECK ANTENNA	XM antenna error.	Repair an open or a short in the satellite antenna. Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ), and recheck. If the error is gone, replace the original XM antenna. If the error is still present, replace the antenna lead.
ANTENNA ERROR	XM antenna error.
CH UNAILABLE	This channel does not exist.	Check a known-good vehicle with XM radio. If the known-good vehicle has the same symptoms, contact XM Radio at 800-852-9696.

NOTE: Do these checks with the vehicle parked outside with a clear view of the southern horizon.

AUDIO UNIT ERROR CODES

Error Code Displayed	Possible Cause	Solution
CODE ERROR 1	Anti-theft code mismatch (1st try).	Enter the correct anti-theft code.
CODE ERROR E	Anti-theft code mismatch (10th try).	Remove the No. B15 (20 A) fuse in the under-hood fuse/relay box, then reinsert it. You will have 10 more tries to enter the correct anti-theft code.

USB ERROR CODES

Error Code Displayed	Possible Cause	Solution
UNPLAYABLE FILE	The audio unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged or are not supported.
UNSUPPORTED	Unsupported USB device is connected.	Connect the applicable USB device (see Owner's Manual).
LOADING	Data is being loaded from the USB device.	Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported.
NO SONG	There are no files or files that are not supported on the USB device.	Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported.
NO DATA	USB device is not connected.	If the code appears when the USB devices is connected, go to USB DEVICE DOES NOT FUNCTION TROUBLESHOOTING; WITH NAVIGATION , WITHOUT NAVIGATION .