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Hands Free System: Troubleshooting

Problem Possible cause Solution
Not pairing Bluetooth device of Car is not discoverable mode Enter Bluetooth pairing (searching) mode
User's phone is Bluetooth off mode User's phone set Bluetooth on
Making an attempt pairing others Bluetooth® system Check Bluetooth device name and address (12 word) to attempt paring Ex) 000B24FFF123
Pass key error Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered. Delete paired phone list
Bluetooth system cannot communicate with the phone. Refer to IOP sheet
*IOP: Inter-operability
Not connection User's phone or Bluetooth device of Car dose not register
Bluetooth device to connect
Retry pairing
Bluetooth system cannot communicate with the phone. Waiting 1 minute then Retry connection or phone power off/on.
Refer to IOP sheet
Not redial User phone system issue Push the 2 times Send button
Not accept call User phone system issue Refer to IOP sheet
Not dialing User's phone playing other menu (internet, mp3, game, etc..) Stop other menu then set normal mode
Bluetooth system cannot communicate with the phone Refer to IOP sheet