Update Module Application Not Being Displayed In TOPIX Cloud (SSM75982)

Publication date: 2023-04-21
Reference number: SSM75982

UPDATE MODULE APPLICATION NOT BEING DISPLAYED IN TOPIX CLOUD

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM75982, Date of Issue: April 21, 2023

JAGUAR:	E-PACE/X540; F-PACE/X761; F-TYPE/X152; I-PACE/X590; XE/X760; XF/X260
SERVICE CATEGORY:	Diagnostic Software Hardware

Global Diagnostic Support have received reports that some module update applications are not being displayed in TOPIx Cloud.

If the module is at the latest software level that has been formally released to service, then the update application will not be displayed.

To confirm if the module is at the latest software level complete the steps listed below:

Select the DIDs button in the top righthand corner of the Vehicle Data section when in the Diagnostics tab.
When the DIDs list is displayed look for the module that is not displaying the update application.

If the module has a green tick and 'Latest' displayed, then the module is at the latest software and the update application will not be displayed.